Dufferin Animal Hospital

I'm so happy to have been referred here by a friend. The team is very helpful and nice, and they take the time to talk with you about your beloved pet! Dr Liu is awesome. Very honest and forthcoming about what my dog needed and didn't need.

My experiences at Dufferin Animal Hospital have all been completed satisfactory. Dr. Lui has been around for quite some time. I remember him caring for my dog in the 90's. He has since past. However, this time around I brought a new pack of dogs to him with various health concerns. He took the time to examine each one and detailed their medical records, then he explained their symptoms and provided treatment for them. In turn my dogs received him well as he was very patient and understanding. Charlene front desk/assistant/everything else makes you feel at ease when visiting. She speaks to all owners and pets and gives very good advise. Her kindness, empathy, warm smile and helpfulness makes everyone have a good experience while visiting. My dogs simply love her!!! Now parking is kinda tight and very few spots available but, people are always finding parking solutions when visiting. I would encourage anyone who is looking for a veterinary to give Dufferin Animal Hospital a try. You will not be disappointed.

I scheduled our dog for her checkup and arrived 5 minutes early. For whatever reason they could not find our dogs file and kept us outside in the baking sun while they looked. After 15 minutes in direct sun and a temperature of 32 degrees I asked if we could come inside while they looked for our file. I was rudely told to stay outside even though I was the first appointment of the afternoon and nobody else was there. They were totally unprofessional and I will never come back to this vet ever again!

I LOVE this place! All of the staff are so sweet and genuinely love each and every pet that visits them. They take the time to answer your questions and concerns (even if you think it might be a silly one). I will continue to take my lil' buddy there and any future furry additions to my family! Awesome job, friends ?

I had to bring my cat (Blue) in December 2017 due to a blockage. I was extremely upset knowing that I may lose him. Dr Lui and his staff were very friendly wonderful and compassionate people..My kitty is nervous around most people but at the hospital he feels right at home. I highly recommend Dufferin Animal Hospital to anyone. Great job! Thank you for all that you do!

Our family has lived in this neighbourhood about 30 years and Dr. Liu has been this neighbourhood's vet even longer. Over that time our family has brought 2 cats and ferret. Just recently I've adopted a 4 month old kitten. My experience has been nothing but positive. Him and his staff always provided great service. They've been there since all our pets were babies to the sad moments when you have to say goodbye. I would not have brought my Tyja had I not have 100% confidence in their professionalism and competitive fair pricing.

This week, I had to say goodbye to my dear companion Nina.. I'm not sure that I would have received the closure that I did had I not taken my mother's recommendation to try taking my cat to see Dr. Liu and his team. After a two month struggle that involved several visits to my usual vet, before and after a $3500 visit to the VEC, my two-year-old cat had a voracious appetite but was struggling to keep food down and was wasting away the whole while. No one seemed to be able to provide any answers for what was going on, just recommendations for more arbitrary tests that resulted in more non-answers. We brought Nina to see Dr. Liu as a last resort.. we didn't know what else to do (especially after being so financially depleted) so we thought the opinion of another vet would help, especially because he has provided quality care for my mother's dogs and has decades of experience. He was extremely professional and re-assuring, taking the time to sit down with me to build a proper pathology for Nina to fully understand her medical history. During the time that followed, we were able to try some different strategies and medications which seemed to help initially until her condition would worsen again. The whole time, we were incredibly supported by Dr. Liu. He would check in with us regularly to see how Nina was doing, an experience I've never received before. It was clear that even though his patient wasn't in front of him, he was turning over her case in his mind to try and figure out what the source of her problems was. Long story short, after performing radiology, we discovered a large (likely cancerous) mass in Nina's chest.. the source of her problems. Sadly, this story did not have a happy ending.. by this point, there was nothing to be done in this scenario. However, I am grateful for the fact that I was able to say goodbye to my beloved pet on my terms, while she was still Nina and not on death's door, knowing and understanding why it had to be done, and being able to accept that we did what we could. She didn't suffer. I was able to be there with her, as awful and difficult as it was. Dr. Liu and his staff made us feel very comforted on what was the hardest day of my year.. and it's been a hard year for all of us. Thank you and God bless.

We were forced to go to this hospital when our vet was on vacation and we are not going to come back even in an emergency. The staff were rude and condescending, tried to tell me that my VET RECCOMENDED food was "unsafe" and handed me an information page for DOG FOOD. We own a cat. The article they quoted had nothing to do with cats, even the person that wrote said article, was from the American Kennel Club, and a dog specialist. Once our regular vet came back, we spoke to them and they advised that the opinion given by Dufferin Animal Hospital was not reliable and instead bring the cat in to them. If you are going to give out information sheets telling people to throw away the food they have, and instead buy your expensive vet food, you should at least provide accurate information that actually applies to the animal you are caring for.