Dufferin Medical Clinic & Walk-In

2.6/5 β˜… based on 8 reviews

Contact Dufferin Medical Clinic & Walk-In

Address :

2045 Dufferin St, York, ON M6E 3R4, Canada

Phone : πŸ“ž +77
Website : http://www.dufferinmedical.com/
Categories :
City : E

2045 Dufferin St, York, ON M6E 3R4, Canada
T
Tev Seaux on Google

β˜… β˜… β˜… β˜… β˜…

Disgusting conditions. Terrible customer service from the front desk ladies, literally no empathy after telling people they have to wait β€œ2-4” hours to see the doctor. My mom came in with an ear infection and needed her prescription; we waited 2.5 hours and were told there was 3 people ahead of her.. 2.5 hours later and 4 people in and out still to be told there’s STILL 3 people ahead, I’m not sure where these 3 people were or what was going on but we had to leave without being serviced. Never experienced such poor, classless behaviour at a walk-in. It was unkept, dirty.. the women stand behind the desk talking instead of upkeeping the facility. Go to Westside Clinic, we were in and out in 20 minutes. It was clean, they were kind at reception. Do not waste your time here!
K
Karin Visser on Google

β˜… β˜… β˜… β˜… β˜…

Unfortunately, I had to come to this walk in several times in the last month. The doctor is a very nice man and seems to be competent, however the way the office is run is extremely unprofessional. In order to be seen within a reasonable wait time you have to be the first in line for the walk in. If you’re later than that you’re looking towards an hour wait AT LEAST! The front desk staff are not very polite and and seem very unorganized. Go somewhere else if you need a walk in clinic. UPDATE: Just finished. I was the 4th person to be seen and it took me a grand total of 2 hours. I was the FOURTH person in the line. Ridiculous.
J
Joanna S on Google

β˜… β˜… β˜… β˜… β˜…

Great Experience! DR Ali M. Super to the point called me 2 days after to notify about my results. Very convenient... every time I went in the wait was 10 min. I'm very happy
J
Jessa Lee Rempel on Google

β˜… β˜… β˜… β˜… β˜…

Super rude and unhelpful front desk staff. First time I was there (January 2018) they marked me as seen in the system - I was the first person to sign in and waited 1.5 hours while I was crying from abdominal pain and watching everybody else go before me. Second time (last week) was okay, but the follow up today was awful. Multiple people (myself included) asked why their hours listed on Google were wrong and the staff said "We don't have to explain anything, that's our business." They also said the hours "haven't changed yet", as if it's up to Google to automatically know things as opposed to something that they're responsible for changing manually... Can't help but notice somebody changed the hours later today, after the wrong hours had been listed for months. Now they just have to change the contradictory signs that are hanging on their front door... one says 9:30 and the other says 9. I also refused to walk over to the scale when I was brought in, because I was there only five days ago and have a leg injury. My weight hasn't changed in five days. They were really pushy and dismissive of my pain. The rooms are dirty, some chairs are broken and rather than fix holes in the walls and doors they just tape printer paper over them. It's a shame that the staff are so childish, because Dr Mahboob is a lovely doctor with a great sense of humour.
M
Michelle Cordeiro on Google

β˜… β˜… β˜… β˜… β˜…

Dr. Mahboob is wonderful, he's very thorough and sends you for every test in the book to rule out any concern and to insure you are in perfect health. But the front desk staff needs work. Customer service is terrible. They are very rude, they have no sense of organization or communication with the patients. I find that they skip patients who have been waiting long to allow patients who just walked in to see the doctor first. I have waited over an 1 hour for my appointment just to be told that the person who walked in after me was seeing the doctor first, meanwhile their appointment was scheduled after mine. Trying to call to make an appointment is horrible, they never answer the phones. It's taken me 2hrs and multiple back to back phone calls in one day to finally have someone pick of the phone to make an appointment. There are 4 people sitting at front desk, there is no reason trying to get a hold of them should be that difficult. I've noticed while waiting in the waiting room the phones are ringing and they rarely answer and just continue to have a conversation amongst themselves while the phone rings continuously
A
Amanda Luongo on Google

β˜… β˜… β˜… β˜… β˜…

Dr Mahboob is such an amazing dr. He listens to you doesn't rush you out of his office and goes above and beyond for his patients.
A
Angela Martin on Google

β˜… β˜… β˜… β˜… β˜…

The office was late in opening they say they open at 9:30 but they did not open until almost 10. I came in as a walk in but they do not have doctors available for walk in patients until 11:00. This information should be posted so that people know when they come to the clinic.
D
Daniel Martyn on Google

β˜… β˜… β˜… β˜… β˜…

Dr. Mahboob is exceptional, not like other doctors I have visited he takes the time to make sure every possible procedure is done to ensure correct diagnosis. Doesn't rush you and follows up on his word. 5+ stars

Write some of your reviews for the company Dufferin Medical Clinic & Walk-In

Your reviews will be very helpful to other customers in finding and evaluating information

Rating * β˜… β˜… β˜… β˜… β˜…
Your review *

(Minimum 30 characters)

Your name *