Divine Flooring

After spending countless hours searching the lower mainland, we finally decided on a beautiful bleached oak hardwood from Divine Flooring. Randall was the salesperson I dealt with there and was always very nice and helpful with ideas and supplying me with numerous samples. I wanted a herring bone design in the foyer with a smaller width plank and balance of the home done with a wide plank. Randall organized to have the flooring made in smaller plank for the herring bone and his installers created a design for the space. When the flooring arrived he called me in to check for colour variances to be sure I liked it which I thought was great. We went ahead and the floors turned out beautifully, the entryway is my favourite with the herring bone, I love it! Randal also applied some sealant in a couple areas I requested, no extra charge which was also lovely. Unfortunately, I hired a cleaner to tidy up after all the trades, and he used a product not meant for hardwood floors that left marks EVERYWHERE on our beautiful brand new floors!! I tried soap and water, and hand scrubbing frantically but didn’t work. I called Divine to ask advice on what might work. I thought I might have to go through an ugly insurance claim. Randall attended the the next day to see the floors and he tried a few things he brought and found something that worked and then proceeded for hours on hands and knees to scrub the stains out of our flooring! It took a few days and many hours to remove the stains. Having to do a huge renovation during COVID, has been a challenge with almost every trade too busy to care and people simply lacking any pride in their workmanship, it’s been disheartening. So I cannot say enough how appreciative we were to have someone actually go out of their way, when it wasn’t even their fault, to help us find a solution and literally, physically help scrub our floors back to beautiful!! A rare experience in this day and age. Best service we’ve experienced, in any capacity, in a very long time. Thanks again Randall at Divine flooring??

Divine Floors have exceeded expectations. Again. They did a flawless installation of new floors in the kitchen and bathroom of one of my rental apartments. And without any request from me did touch-up staining of the woodwork. Accurate work performed with surprising speed. Many thanks. We will do business again.

Highly recommend! Our contractor referred us to Divine Flooring during our renovation. We've been living with the hardwood floor for a year and it essentially looks new (despite our dog's best efforts!). I noticed some minor install related roughness to two boards - they were promptly and expertly replaced. We appreciate the follow up and dedication to service. Thank you!

Excellent service and quality products! My sister and I own a condo downtown and recently had two floods in our building that affected our beautiful vinyl flooring. Divine was able to find and order the exact flooring that we had previously and they patiently coordinated with our other team of technicians to complete the repairs flawlessly and on a time crunch for Thanksgiving weekend. Both Jordan and Randall have been amazing to work with - they are professional, have a great sense of humour and provide advice that we can trust. They made us feel lighter about our situation and we definitely felt like we were in good hands throughout the process. Divine is now our go-to for anything floor related and we highly recommend this company! Thank you Divine.

Divine Flooring in Vancouver, B.C. installed a beautiful, engineered walnut floating floor throughout my apartment. After some time, I noticed the floor squeaking in front of my kitchen sink. I mentioned it to Jordan and he immediately agreed that it should be remedied and soon had it fixed to my complete satisfaction. The installers take their work seriously and the company stands behind its guarantee. I highly recommend them.

Recently renovated my kitchen and put in new flooring throughout the upstairs and new carpet.on my stairs. The guys did an amazing job. If I could give them more stars I would. They were responsive and quick with install. The product options were top of the line and well priced. They were professional and easy to work with, I am so happy we chose to work with them.

We've been extremely happy with the floor they installed 2 years ago. In that time, we had one board that had to be replaced and they were out to fix it in a week. And, just today, we had a knot in one of the boards that needed a slight touchup and Jordan was phenomenal in coming out and fixing it.

I researched several flooring companies. I eventually decided on Divine because of their fabulous flooring options, equally so, their service. Trusting your choice is really important. Danny definitely gave me that confidence from the beginning and certainly to my end results of beautiful new floors. Gabriel was responsible for the installation. An incredibly experienced, confident and responsive person, such a pleasure to have in my home, to not just get the job finished but to my complete satisfaction. Let's face it, renos can be stressful. To have a caring team of such caliber really made the entire process less so. I would highly recommend Danny, Gabriel and the Divine team for any projects you are considering. Thank you Danny for your incredible management of this project! Your ability to always be calm and have my best interest at the forefront gave me such confidence that you're taking care of everything. Truly grateful.