Design Jewellers - Edmonton
4/5
★
based on 8 reviews
Contact Design Jewellers
| Address : | west edmonton mall, 8882 170 St NW Unit #2874, Edmonton, AB T5T 3J7, Canada |
| Phone : | 📞 +788979 |
| Postal code : | 5 |
| Categories : | |
| City : | T |
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Sanaa Michel on Google
★ ★ ★ ★ ★ ONE STAR IS TOO MUCH FOR THEM. customer service is really off, rude. also be aware of pricing, they want to charge me 400+ dollars extra till i show them their initial email with the right price. be ware. quality is ok but with the way they treat people, no thank you. they responded back, so funny, i have a proof of them not telling the truth and want to charge me 400$ extra and when i showed it to them, they took the invoice and ripped it off. also they did the size wrong even though i emailed it over and over of the correct size before even starting the job. NO ONE SHOULD USE THEM, WILL REGRET IT
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Emmett Ruskowsky (Emmett) on Google
★ ★ ★ ★ ★ She said yes!! I highly recommend design jewelers to anyone looking to build a custom ring. Throughout the process the staff were extremely helpful, communicative, and friendly. They crafted the ring exactly how I had envisioned it! I never imagined that the entire process would be so simple and stress free. Furthermore, the staff were very patient and careful to ensure that this ring was exactly what I wanted it to be. They were able to craft me a beautiful ring within less than a month's time, and within my budget. They will not disappoint you!!
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Olivia Harvie on Google
★ ★ ★ ★ ★ I can't say enough good stuff about these guys. I've worked with them a couple times for some jewellery repairs which were always excellent experiences, but my last experience with them was exceptional.
My fiance proposed at Christmas with a beautiful 3-stone engagement ring he purchased in Calgary. While I loved the concept of the setting and the diamonds were stunning, it was quite uncomfortable because it had really sharp edges and spun around because it was top heavy and I have big knuckles and skinny fingers.
For a SUPER reasonable price, they melted down my setting, added a bit more gold to beef it up, gave it a flat bottom and counterweights to stop it from spinning, thickened the band, all while keeping the overall design of the setting that I loved so much. I am more than impressed with their work.
They were easy to work with, kept me informed by sending life-like CAD designs for review and creating a wax mold, and they had the work done in under two weeks from when I dropped it off. I'm blown away! Thank you Design Jewellers, you guys are rockstars.
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A A on Google
★ ★ ★ ★ ★ Alex and his team did an amazing job renewing our wedding rings. They were able to recreate my old custom engagement setting, resizing to scale and symmetry. Flawless.
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Ahmed Merei on Google
★ ★ ★ ★ ★ I live in Ontario and was searching everywhere for an engagement ring. I came across Design Jewellers and contacted them. They went above in beyond in educating me from scratch on all aspects of purchasing a diamond. They were very transparent, honest, informative and at no time did I feel pressured. Alex was very responsive even outside regular business hours and did his best to show me everything I needed to see to make such a large purchase over the phone. He worked under an extreme time constraint as my parents were visiting Edmonton and I needed them to pick up the ring for me. It was a great experience from start to finish and I would definitely recommend him to anyone looking. Hopefully one day me and my soon to be wife will visit and get a chance to meet Alex in person. Thanks again for all your help!
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Brandon Neudorf on Google
★ ★ ★ ★ ★ I bought my engagement ring from design jewelleries and was very impressed with Melanie. They're sales team was awsome, very low pressure and I didn't feel any discouragement from Melanie weather I was leaning towards a lower budget ring or higher budget ring, nore impatientness on my indecisiveness. I truly felt that she was not trying to land me on the most expensive choice, but on what comfortably fit my budget and met my standard. She was very helpful and took pride in explaining thoroughly the differences in diamond quality and what each grade of diamond was valued at and why. I feel that at the end of it I got a fair price and everyone walked away happy. Thanks!
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Nadia Elzein on Google
★ ★ ★ ★ ★ I went to Design Jewelers to get my engagement ring designed. It was a flawless experience from start to finish. Not only did they explain thoroughly the process of design, they were extremely patient and understanding when I wanted to make modifications. They explained and educated me on the types of diamonds, colors. cuts, and clarity, which helped me choose the size and cut of the diamond for the style of ring I wanted. The end result was fantastic, I am so incredibly happy with my ring and could not have asked for better service and of course QUALITY. I highly recommend Design Jewelers and team any day. Also we just finished designing my band now and that process was also seamless and the end result is BEAUTIFUL.
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Erin Reid on Google
★ ★ ★ ★ ★ Lorinda was a dream to work with. She designed both my engagement ring and wedding band and the finished product is absolutely outstanding.
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