Dependable Brake & Muffler
4.4/5
★
based on 8 reviews
Contact Dependable Brake & Muffler
| Address : | 202 6th Ave, New Westminster, BC V3L 1T6, Canada |
| Phone : | 📞 + |
| Categories : | |
| City : | L |
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Diego Molina on Google
★ ★ ★ ★ ★ Honest guys, they do the job right and find the best cost for you.
EDIT: I felt is was worth updating since I've been going to the on the regular for all my issues. Whether it's an upgrade or an emergency fix, they've always done a fantastic job and have frequently gone the extra mile to make sure the same problem doesnt pop up twice. I've recommended everyone I know to them, and my wife does the same. They are often quite busy, but try to make themselves flexible despite the obvious headache of the workload.
So long as I have the choice, I wont take my vehicle to any other mechanic.
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Tara Coen on Google
★ ★ ★ ★ ★ Came very highly recommended by a friend, so I made the call and can honestly say that I'm blown away by their honesty. Two days in advance to get an appointment wasn't bad and he guaranteed he'd have the car back to me by the end of the day. Very much appreciated. I'd been told I needed a bunch of stuff and when Joe looked at it, he said, "nope! you're good to go!" (paraphrasing, of course, but bottom line is that he said the work did not need to be done). I've never had any mechanic not try to sell me something I didn't need.... he's definitely made a new, repeat customer. I've posted a full review on Yelp as well.
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Y Sale on Google
★ ★ ★ ★ ★ I started bringing my cars to Joe and Frank over twenty years ago back when they were in Vancouver. Even after moving to New Westminster, I still make the 40 minute drive to them to get my cars fixed. They are honest, only repair what's needed and doesn't up sell you to increase their profit. The repair costs are very reasonable considering the high quality of workmanship and care they put into their practice. I have never had to bring any of my cars back a second time to repair an issue. True mechanics like these are a dying breed. As proof I'm still driving a 19 year old car as my daily driver .
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Katrin Jessome on Google
★ ★ ★ ★ ★ The guys at Dependable Brake and Muffler have been looking after our vehicle for the last few years. They are professional, honest, and likeable, and always manage to get us in quickly. We've had a few situations where we needed unexpected, quick help with the car (nail in tire, thermostat housing assembly leaking), and no matter how busy - the were kind enough to help us out on shortest notice. Thank you so much, guys, you are awesome!!!
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Dhrubo Deb on Google
★ ★ ★ ★ ★ Excellent service, very professional. Unlike most of the other car shops, they are not eager to up-sell you with cheap fear-tactics. Thank you Joe, will be back whenever my car has any servicing needs!
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John Ragone on Google
★ ★ ★ ★ ★ I noticed a few reviews commented on the customer service so I wanted to respond to those. I've brought a Mazda, Subaru and Porsche to this mechanic over the years and these guys have been honest and upfront about everything so far. Depending on who you talk to on the phone/at the front desk, some guys are really friendly while others are to the point kind of guys, not very chit chatty. I think that's where the "poor" customer service reviews come from. They are, from all of my experiences however, very honest and they do exactly what they say they do and at a good price. That's why I've recommended them to all my friends and why their shop is always full.
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Brandon Strickland on Google
★ ★ ★ ★ ★ I had a good experience at this shop. Had to book a few weeks in advance because they are extremely busy. Gentleman at the counter was friendly and honest about the work and time required. Job was completed during the promised time frame and everything is working well.
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Estela Meyer on Google
★ ★ ★ ★ ★ Had a great service today for a tire fix and oil change. The lady and the sir who helped me were very professional and helpful. They didn't overcharge me just because I'm a woman or don't understand a lot about cars.
You got a new customer and I'll recommend you to all my friends.
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