Big O Tires + J.Petersen Auto Center
4.4/5
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based on 8 reviews
Contact Big O Tires + J.Petersen Auto Center
| Address : | 7380 Gilley Ave, Burnaby, BC V5J 4X5, Canada |
| Phone : | π +9 |
| Website : | https://www.bigotiresburnaby.ca/ |
| Categories : | |
| City : | J |
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Jessie Ross on Google
β β β β β Huge 5 star review for J. Peterson Auto Centre, I'll never take my car anywhere else while living in Vancouver. I had an issue with my car for over a year and had taken it to multiple mechanics who gave me varying quotes but never seemed to be sure what was actually wrong with my car. They said they'd "try" to fix it and quoted me somewhere around $2000.
I was recommended Big O Tires + J.Petersen Auto Center and I'm so happy I went. They were amazing at making me feel comfortable and took time looking at my car before telling me the diagnosis. They were sure of the issue and I trusted them. It turns out their diagnosis was right, I paid way less than I was quoted anywhere else and now my car is fixed! I immediately tested it on a 2 week trip through the Rockies and it has worked perfectly ever since, logging roads and all.
Thanks so much for the service! I'm sure I'll be back :D
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Peter Chen on Google
β β β β β I had a patch in my tire and went to Mr.Lube first, they told me is unfixable and getting a new one will cost me 354. Then I found this place and the service is just simply awesome and wonderful. Chris is super nice and other staff members are also very friendly. Finally they fixed my tire and it only took me around 30mins. The cost is around $35 which really saves me lots of money. I highly recommend this place for their great service for both vehicles and coustumers.
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Jason on Google
β β β β β Dropped my wheels off to get new winter tires put on and after I picked them up I see circular scratches on 3 of my 4 wheels. I didnβt notice when I was there getting them back (possibly they used something to cover it up or the scratches became more oxidized and then were more noticeable) but the wheels haven't had anything done to them since so it seems probable they were damaged during the tire mounting or balancing.
In any case look at the picture and ask yourself if you want your wheels to look like this.
Note that indeed all 4 wheels where affected, but the 4th seems to be surface damage that hasn't penetrated the clear coat. So despite the owner's response, it seems likely to be the result of a service on the wheels. What else could possible cause such identical damage to all 4 wheels in a location that is inset with an almost identical diameter on each wheel?
Also note that other opinions I've received on this indicate that likely the clear coat was removed by the incident and it took time for the metal under to oxidize and become more visible, thus explaining the delay.
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Em S on Google
β β β β β I frantically called a few tire places when I noticed a slow leak in my tire. All the other places told me they were totally booked, but Ken at Big O managed to arrange an appointment within 45 mins. All the staff I encountered were very friendly. Thank you!
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Lillian McGraw on Google
β β β β β Total disappointment! My appointment was made a week ahead of service to replace 4 tires. I was told the work would take an hour. I dropped my car off, was told again it would be ready in an hour. I came back to the shop and my car had not been moved from where I had parked it. When I asked why new tires had not been placed on my car their was no answer other than they would do the work now.
No thanks, my time is valuable even if you donβt think so.
L. McGraw
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Ronnie Fuentes on Google
β β β β β Now I know why Big O Tires' name pops up on top when you search for tire repair in the area: They are simply the best in the business this side of town.
I went there even without an appointment and was quickly accommodated by a technician who was friendly, courteous and professional. The service was fast and efficient, and I was on my way in less than 40 minutes! Now that's great customer service!
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λ°©μλ¨Jp on Google
β β β β β Had slow leak on my tire and happen to be in the vicinity (since I won't drive any further with deflating tire). They were able to squeeze me in, found the problem and repaired it, along with fixing the old temporary plug on the tire. The charges were very reasonable and I know I was in a good hand when I overheard (the owner?) was doing some orientation to what I assume were new trainees? Explaining the principle of the business. This is the kind of business that deserve the support of the community. Thank you for being there β€οΈ
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Goktug G. on Google
β β β β β After trying many tire and service shops they are the best one so far on customer service and technical. Also has the kindest employees. It might take some time to get things done if they are busy, but still very happy with the service I got for my BMW 4 series. Definitely recommend.
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