Dairy Queen Grill & Chill

Name: Dairy Queen Grill & Chill
Address: 811 Victoria St, Kamloops, BC V2C 2B7, Canada, C, Canada

4/5 ★ based on 8 reviews

Contact Dairy Queen Grill & Chill

Address :	811 Victoria St, Kamloops, BC V2C 2B7, Canada
Phone :	📞 +77
Website :	https://www.dairyqueen.com/ca-en/Locator/Detail/%3Flocalechange%3D1%26store-id%3D7691%26y_source%3D1_ODk5NDI4OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%253D%253D
Categories :	Fast food restaurant , Ice cream shop ,
City :	C
Description :	Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

811 Victoria St, Kamloops, BC V2C 2B7, Canada

Best Fast food restaurant in Canada

R	Rosefire Rainbowglow on Google ★ ★ ★ ★ ★ Asked for no tomato, still got tomato. Also got ignored while standing waiting for our food that had already been packaged. Had to interrupt them to ask for our food that was sitting there.
S	STRANG3R30 on Google ★ ★ ★ ★ ★ Food was great. Workers were busy but doing a good job.
J	Jeffrey Murphy on Google ★ ★ ★ ★ ★ It's a Dairy Queen, so I'm here to enjoy one of their Blizzards on a warm summer evening. If you're lucky, they have free entertainment: Mostly kids being kids and loudly expressing their naive but honest opinions or trying to impress their equally immature friends by presenting a parody of maturity. But back to the Summer Berry Cheesecake Blizzard - it was delicious. Now, put some calorie counts on your menu like Wendy's does and earn that 5th star!
D	Dave James on Google ★ ★ ★ ★ ★ All staff members were not wearing gloves, hair/facial nets or DQ aprons, had on dirty jeans and all speaking in Hindi or Pakistani, yelling across the store to each other. Drive through was backed up 3 cars and all order information on the boards in red( that means "Service Time" was over the intended goals for those not knowledgeable in Fast Food operations). Order was wrong, pointed it out to the cashier, order was wrong again, pointed it out for the second time, 3rd time order was overcharged, finally on the 4th time it was correct. Receipt was for someone else's order as well. Seems like this location is just always underperforming or too greedy to hire actual English speaking employees.
J	Jasmine Emerick on Google ★ ★ ★ ★ ★ I’m usually not one to write a bad review as in most cases it is a miscommunication, however, this experience is worth the bad review. The girl at the till was amazing, she did everything right. I ordered a basket of onion rings and they came out 1/2 ok and 1/2 way to crispy. I brought it back and asked for new ones, the supervisor was speaking very loudly, almost yelling and repeating it about 5 times on her way back to the kitchen stating I had returned them because they were overdone (too crispy) which could have been embarrassing if the restaurant was full. She came back out 2 mins later with old onion rings in hand saying that they are on a timer and whatever came out was right.,… well, anyone in the service/customer service industry knows that was a big no no. They didn’t try to fix it, they just offered my money back after commenting that I wasn’t goin fro eat them. When my husband expressed he wanted to make a complaint the manager made him go to the till not making any effort to rectify the situation…….. ?. He went up to make a complaint, well, we found out it was the kitchen manager in the kitchen, the deep fryer apparently needed to be cleaned and there’s no way we could ever speak to someone higher unless we posted our complaint through the website. Anyways…… knowing and working the customer service industry for over 20 years, this was a very uncomfortable situation.
L	Louis Gaydosh on Google ★ ★ ★ ★ ★ Waited in to place my order, waited at the order screen, placed my order, corrected the order 3 times. Waited to pick up my order, staff came to the window to confirm my order.... wrong order, corrected staff again. Paid for my order, staff came to the window to confirm my order.... wrong AGAIN! Staff came to the window and asked for payment. Finally had to leave WITHOUT MY LUNCH as my lunch break was now over... I WILL NEVER PATRONIZE THIS LOCATION AGAIN!
J	Jimbo The Youtuber on Google ★ ★ ★ ★ ★ I’m not the kinda guy to hate on a restaurant because of the workers races like SOME PEOPLE THAT LEAVE REVIEWS but these last few visits to the establishment were pretty disappointing. I think it would be wise to equip your workers with hair nets and gloves rather than having them touch the food barehanded. Which is probably why I get sick nearly every time I go there.
J	Julie Anna on Google ★ ★ ★ ★ ★ So friendly and courteous! I bought a large ice cream cake that they offered to write happy birthday on it and did so within seconds! It was delicious and looked amazing and I will make an effort to go into this location again.