Computer Service Depot
4.4/5
★
based on 8 reviews
Contact Computer Service Depot
| Address : | 1185 Franklin Blvd Suite 8, Cambridge, ON N1R 7Y5, Canada |
| Phone : | 📞 +977 |
| Website : | http://csdepot.com/ |
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| City : | R |
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Steve Knarr on Google
★ ★ ★ ★ ★ Recently purchased a new desk top from CSD. Its a great desk top and thanks to the staff its exactly what I asked for. I dealt with several people including the owner. I was treated with respect and appreciation and an old fashion customer service mentality which is rare these days!
Also, they never even tried to "up sell" me on anything. I got exactly what I wanted.
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Brynn Mongeon on Google
★ ★ ★ ★ ★ The CSD team was unbelievably professional and transparent with me when I visited to purchase a laptop. They accommodated my needs generously and provided me with insight without bias. Highly recommend for both Mac and PC purchases. Super happy with my experience with Tony and Adam.
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Moien Alizadeh on Google
★ ★ ★ ★ ★ This is the worst small shop on Best Buy which is rapidly defaming Best Buy with the rude staff and unacceptably poor service.
Limited knowledge of customer relationship and an unvetted and irresponsible opportunity given to such reseller by Best Buy allows such business to continue existence even though "manager" of such business, Adam:
-lacks understanding of how simple online transactions take place
-Disrespects customers
- Provides limited or inaccurate information regarding transactions
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Faith Eternal on Google
★ ★ ★ ★ ★ This computer store provides phenomenal service! The staff is friendly and helpful, and the owner exceedingly cheerful and eager to ensure customer satisfaction. If you want to purchase computer-related products, or acquire repair service for your laptop, this is definitely THE place to come, even if you do not live in Waterloo! They are fair in pricing, honest in assessment, and very, very efficient in operations. You won't be disappointed! I certainly was not: Computer Service Depot repaired my laptop last week with care, precision, and a smile. I am extremely pleased and intend to remain a permanent customer!
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Ashur Daved on Google
★ ★ ★ ★ ★ The best computer repair shop I've used. Adam helped me resolve my issue. Very professional and a true gentleman. I live in Hamilton, and I make the drive to these guys because of their level of service. Very quick service and excellent pricing. Keep up the good work!
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Moien Giashi on Google
★ ★ ★ ★ ★ Very rude customer service and very rude manager. Failing at basic business operations, made multiple mistakes and instead of solving issues, threatened to charge us extra on visa.
Very shocked how Best Buy works with them. eCommerce stands on good customer service, not rude, impolite managers that cause inconvenience, learn from Amazon.
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Sheida Shahi on Google
★ ★ ★ ★ ★ Terrible market place seller. I ran into issues with purchasing their product through Bestbuy after days on the phone with best buy and being advised to report Computer Depot as fraud to my visa their computer arrives out of nowhere. After trying to resolve the issue and to give them the computer back (already got my money back from visa due to the shady transaction) they weren’t able to understand the issue and blamed me for their lack of management.
They took zero responsibility for their terrible mistake and the level of interaction is beyond acceptable. Horrible customer service with zero responsibility and integrity. The store manager, Adam, is beyond unhelpful and did not understand a thing about the issue per his report back to bestbuy - just total nonesense.
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Jane Fung on Google
★ ★ ★ ★ ★ bought my lenovo X1 carbon gen 9 on best buy online. computer depot was the seller. computer depot was very responsive to my question about when the laptop was going to be shipped. i was worried that it would take weeks or months because of the supply delay due to covid. i asked the question via best buy online, they got back to me by phone almost immediately! i was impressed. despite covid and the snow storm in ontario, my laptop arrived in 4 business days! the laptop was well set up and everything has been working fine so far. i will definitely make purchases again from computer depot.
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