Canada Computers & Electronics
4.3/5
★
based on 8 reviews
Contact Canada Computers & Electronics
| Address : | 545 Hespeler Road Units 105-108, Cambridge, ON N1R 6J2, Canada |
| Phone : | 📞 +99 |
| Website : | http://canadacomputers.com/ |
| Categories : | |
| City : | R |
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Josh Riopel on Google
★ ★ ★ ★ ★ Had some issues with swapping cases and the pc wouldn't turn on. I tried absolutely everything i know to check with no luck. Was having a heart attack thinking i messed up and maybe shorted something. Brought it in to the service/repair person around 2pm sunday to find out it was just a faulty case and had to buy a new one. . We put everything in the new case and it worked like a charm no issues at all. Thanks for the help!
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K.D. MacDonald on Google
★ ★ ★ ★ ★ I bought a new computer from Canada Computers. Upon getting home and setting it up, it would not load the hard drive. I brought it back and decided on a different upgrade. They were helpful in refunding the 1st computer and answered all my questions.
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Graeme O'Brien on Google
★ ★ ★ ★ ★ What you get here is local access to a large variety of computer related items and components. The prices are competitive, but the return policy reflects smaller stores. Still I'd choose the better prices over no hassle no fee returns.
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Jenn Jensen on Google
★ ★ ★ ★ ★ Great staff and service. Staff were extremely friendly and helpful, and made sure I was happy with the monitor I picked. They showed me multiple options and listened to all of my concerns. Will be back for future purchases!
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Paul Martz on Google
★ ★ ★ ★ ★ They are not tech service people there. Took my computer in for video problems with my monitor, after a week could not find the issue, they asked for the monitor, bought that in and when they called back they said the monitor was broken when they received it, so after a week and a half, I'm out a monitor(they won't replace it) and my computer is still not fixed, went to Waterloo to get it fixed
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Alexander on Google
★ ★ ★ ★ ★ This review applies to all CC. This just happens to be the store I had to deal with. On Amazon I can buy something and it might arrive next day. If I have a problem I can cancel my order or return it free of charge - no questions asked. No big deal. Not the case with CC... Placed an order online.... no status change for days. Go to store and pick up myself. Try to cancel the online order via website - doesn't work. Try to email CC to cancel it - doesn't work. Try to reject the shipment at my door - doesn't work. Support says return it to store then. Bring it to store - don't get a full refund. They keep a few bucks. Had to go to store twice and lose 2 hours of my time plus time dealing with support and site, and still lose money. If I had dealt with Amazon, never would have dealt with ANY of these problems. Sorry but I can't let that go. Here is a 1 star review that represents my frustration with CC's service. So much time wasted, hoops jumped through, and then robbed of some of my money on top of it. Just to add insult to injury I was looking to order another product in store and after some time trying to research whether the product would work for my application the employee who was assisting me just walked away. I guess he just decided he was done with me and went back to chit chatting with the other 2 employees not doing anything waiting for their shifts to end. Just... Utter frustration with the entire experience - consistently bad.
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Moe MOE on Google
★ ★ ★ ★ ★ They have lots of computers stuff. You can build your own PC, many gaming options. The person I dealt with was just great, Evan I think his name was. Really helped me with my hard drive issue, gave me my space not a pushy sales person. Will be shopping their again.
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24 Hi-Fi on Google
★ ★ ★ ★ ★ One of the best store retail experiences I’ve had in my life. Bought a 3070ti but had problems with it so I decided to return it. I wasn’t in the best mood as I’ve been wanting to get a 30 series card only to get a defect model in the end. I think I was greeted by the manager, anyways after asking for a refund, he and his team initiated the verification process to determine if the card is faulty. I was told that the process would take around 5 min so I looked around for some parts in the meanwhile. After the allotted waiting time, the manager notified me that the gpu was a defect and that a refund can be processed right away which I did ultimately.
Anyways what made my experience one of the best is not because I got the refund in the end but because of the professionalism and great interpersonal skills of the manager and his top knowledge in PC parts. Usually I would just go in and out of stores but having an expert give you excellent insights and recommendations while talking in a friendly and easy to understand manner made me interested in the conversation to learn more!
I entered the store looking for a refund but left with more than that. I went home with expert knowledge and insights, and a deep respect for retail staff who go above and beyond! Keep it up Cambridge branch!
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