Comfort Masters Ltd
4.7/5
★
based on 8 reviews
Contact Comfort Masters Ltd
| Address : | 200 Mostar St A103, Whitchurch-Stouffville, ON L4A 4T7, Canada |
| Phone : | 📞 +87 |
| Website : | https://comfortmasters.ca/ |
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| City : | A |
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Ashraf Jarbo on Google
★ ★ ★ ★ ★ I decided to go with lenox as it was an offer through costco. I june 2020, they visitedthe house and recommendedto upgrade my AC to 4 tons as the one i had was small for my house, beside it was 13 years old and its parts not available at the market, the equipment with instalation at that time cost me more than 14K. They even charged me 150 for wireless thermostat, and when they were late in instaling the wireless thermostat, i bought glass thermostat from best buy and called them to get refund, by directly messaging the installer more than 3 times ( he never replied) i called comfort masters more than 3 times, every time they say they will check and get back to me and thats never happened.
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Ruslans Rumjancevs on Google
★ ★ ★ ★ ★ Derek helped to connect my outdoor BBQ grill to a natural gas line.
He is very professional, friendly and did a great job.
Thank you for such a professional service.
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Nicole Verwey on Google
★ ★ ★ ★ ★ Bob went over and above with his services today! He showed me a few things to keep an eye on in my new home :) Bob was very honest and trust worthy. I highly recommend him 100%
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Ammar Al on Google
★ ★ ★ ★ ★ Joe was very professional. He came over twice, in both times he took the time to explain to me his assessement and work that was done. He took time also explaining the paper work before i signed the documents. Id highly recommend him
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Dianne Duff on Google
★ ★ ★ ★ ★ Bob was very knowledgeable about the a/c system and carried out the required tasks very efficiently. He even solved a problem we discovered with our thermostat. We would certainly request him back to do our a/c servicing.
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bhanu prakash k on Google
★ ★ ★ ★ ★ We got our HVAC (furnace & AC) installed with Comfort Masters services last winter. There are minor issues with the AC and JosephD’Onofrio serviced it. He was very efficient with his work and went above and beyond to do other minor fixes when came up during our home inspection. We are very satisfied with his service and highly recommend him other customers
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Robyn Hadder on Google
★ ★ ★ ★ ★ In July 2019, we purchased a new furnace and air conditioner from Comfort Masters. We used this company because I grew up with the owner. When we moved in, the house came with older equipment (furnace from mid-nineties, AC from 1983), with no maintenance or serice calls required. Since this brand new install in 2019, we've already required 2 service calls.
When the one year mark came up for maintenance, I called and spoke to the receptionist about putting off the maintenance because of covid, we have a toddler, and are expecting a new baby. I explained that we didn't feel comfortable welcoming anyone into our home at the present time and that we'd have it done once covid restrictions lifted. She expressed that she understood and that she'd make a note of it in our file, but never once mentioned that this would void our warranty.
When we were 4 months overdue for the maintenance, we needed a service call when we discovered a significant puddle of water under and around the furnace. The HVAC technician had to come and unclog the drain (this technician was very kind and understanding). The lady on the phone told me the tech wouldn't have time to do maintenance, but he did say when he was here that the unit would be good until the next maintenance after what he'd done.
I contacted the owner to be sure that they would accept the 4 months over on the maintenance and I was told that it may void the warranty, but he would look into the warranty and dates. That was in November 2020. I followed up again in January 2021. Both times with no response. I just contacted him again recently (February 2022), to let him know that my husband and I were dissappointed in the lack of communication. Yet again, no response. The company is very accommodating and helpful until the installation is done, and they are down the road with your money.
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Janet M. on Google
★ ★ ★ ★ ★ Derek arrived on time and from beginning to end was professional and efficient.
Our HVAC system has never been assessed, cleaned and serviced as thoroughly as it was today.
Already the home feels more efficient.
Derek offered lots of advice and tips and was eager to share information.
I hope Derek is our assigned new service rep as we have never been more impressed or satisfied.
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