Coffee Culture Cafe & Eatery

I’ve been coming here since I was in high school and I’ve always liked it, they have good food, it’s always very clean and has a nice ambiance! However when I came in today with my boyfriend (it was his first time here), the woman behind the counter sneered at me when I asked for a cup of water along with the muffin and the chai latte we ordered. She very rudely said that I can buy a bottle. The attitude was completely unnecessary, I’m fine with buying a bottle of water, no need to look at me like with such a foul expression. When we asked for the wifi password she walked away without a word, grabbed a paper with the password and just shook it toward us from the other end of the counter. The man who works here is very nice, he’s usually here and gives good customer service. The woman on the other hand, is clearly miserable, and I find it sad how much she hates people. I wasn’t surprised to see all the one star reviews were because of her. I won’t stop coming because it’s convenient and everything else is great. But if you are offended easily or expect to be treated with respect, don’t come here! Unless she’s not here, then you’re golden.

It’s nice sitting place but the Indian women working there came and start arguing with my family because we had a bottle water for a kid. We bought coffee and dessert from there but she started to make a scene and asking us to leave the restaurant because of my child bottle water and accusing us of making the place risk for Covid. Very disrespectful women and doesn’t know anything about how to treat customer. I prefer Tim Hortons. Not coming back anymore.

I had a horrible experience today, also with the middle aged lady. I was at the counter with my friend, reading through the drinks menu so I could order. The lady didn't even give me a few minutes to read the menu to decide - she said "what are you going to do, just stand and talk?" I decided it's not worth it and left. Don't come here expecting a warm and welcoming environment.

19-April-2022 Coffee Culture is one of my favourite brews, so this is a sad review applicable to this location only. Up to today I was a frequent and known customer who, if working, would either order breakfast, coffee, a snack or lunch every couple hours as I understand this is a restaurant business. I would also bring my water bottle on my backpack. Today it was implied that I was sneaking in outside beverage. I offered to show it was water, and yes, the hostess insisted on seeing it, so I showed her. At this stage she implied I was bringing hot water to make tea!! I took this as a direct insult to me. I go to a coffee shop to meet friends and colleagues, have a coffee/meal over conversation in a clean and pleasant environment. I am usually an understanding and tolerant person so I didn’t let this spoil my morning. I had my breakfast, enjoyed my conversation with my friends and left without a word…… never to return to this establishment!! —————————————————— 16-May-2022 I believe in second chances as we all can make mistakes sometimes. Today, I returned, with no sort of expectation. While placing my order, I was surprised when the hostess told me she was disappointed and hurt by my review, especially since it came from me, who she recognize as a regular and respected customer. She would have preferred, if I felt disrespected, to talk to her before leaving the restaurant, which I acknowledge would have been a good way to express how I felt and to give her an opportunity to stand by her action or correct any misunderstanding. I felt better that she brought this up with me today, proving that one to one dialogue is always better. As usual the food and coffee was very good.

A nice spot to do some work for a couple hours on a Sunday afternoon. There were a few free spots available. It wasn't too loud which was good. My booth didn't have a power outlet which was a minor inconvenience. I ordered a mint tea which was good. I ordered a turkey sandwich which was toasted nicely and tasted really good. Finished with a slice of chocolate prestige cake which was delicious. The baristas were nice, and brought my sandwich to me when it was ready, which was greatly appreciated. It was a nice experience and I would come again.

Despite what everyone is saying about this shop. It's really bad. Specially the lady that's working there. She really is rude and she will make your life really hard ordering there. They don't have a lot of coffee variety despite being a coffee shop. Wouldn't recommend on going here. The lady here is really something else. Your money is better spent somewhere else.

Really cute coffee spot and they have sandwiches and cake and ice cream! The interior was well thought of, haven’t tried all the food yet but what we had was decent—dessert and coffee and shakes. I’d love to come back to try more and hang out. They have COVID protocols in place.

Had a delicious pastry and cappuccino, lots of comfortable seating and very clean inside. Was quieter when I dropped by and they served me right at my table, good customer service Looks like they’re near a local college and have had to enforce stricter seating and outside food/drink rules to keep seating for paying customers vs students not buying anything and taking seating all day, which is totally understandable The above seems to have led to some bad reviews…not my experience at all