Coast Capital
3/5
★
based on 8 reviews
Contact Coast Capital
| Address : | 777 Royal Oak Dr Unit 150, Victoria, BC V8X 4V1, Canada |
| Phone : | 📞 +87 |
| Website : | https://www.coastcapitalsavings.com/ContactDirectory/FindBranchATM/%3Fshow%3DbranchDetail%26branch_id%3Dbr03_broadmead |
| Categories : | |
| City : | X |
|
L
|
Linda Romain on Google
★ ★ ★ ★ ★ Since Covid it takes far too long to get in. Now that you have sold off your insurance aspect, you need for them to now have their own separate door (easily done, change current window to door!). Current lineups are for 2 or 3 reasons: insurance, tellers or atms. Come on fellas change the entrance way to three different entrances.
|
|
J
|
J Taylor on Google
★ ★ ★ ★ ★ I hope none of the other reviewers were complaining about their Free Savings Free Debit accounts. Yes there was some glitches and even breaches but even after you work around all of that FREE FREE FREE. WITH NO MINIMUM BALANCE. I do everything online with them, for a while Interac ETransfers were screwy but are ok now. Their ATM cards stink though this review isn't all sunshine and lollipops. They need to have real big boy atm cards with security codes that work with Apple Pay or Google Pay.
|
|
K
|
Ky on Google
★ ★ ★ ★ ★ Teller experience was pleasant, but the bank itself is bad. Technical problems galore.
|
|
B
|
BenD Mall on Google
★ ★ ★ ★ ★ $5.00 savings in your savings account I would suggest understanding those simple and their 80 year membership as well as how many other countless people they put first. I can do basically anything besides know in my heart it ain't gargantuan. But I find it pleasing that Coast Capital does not cap themselves no matter the season. Here's to the many more years of local institutions making a difference where they live. Coast Capital Savings Credit Union of BC 4 life. 5 stars ? ✨
|
|
C
|
Chris Duffell on Google
★ ★ ★ ★ ★ Wow, 3/4 million dollar cheque. Moms been banking for years. Would not let us open a joint account to cash the cheque. Was advised to go pay the lawyer from the house sale to rewrite the cheque. Lawyer said the cheque was fine.
Terrible customer service, definitely don’t go there. They don’t care about your money, don’t care if you go to another bank with your money.
Run away….the one thing a bank should do for you is care about your money and they don’t.
|
|
V
|
Victoria & Gareth on Google
★ ★ ★ ★ ★ We're extremely pleased with the friendliness and assistance of all in this branch.
However, a serious shortfall is the telephone line, If you only wish to speak with a person for a quick question, it's necessary to listen to every automated message, then wait 10, 15, 20 minutes for someone to answer.
|
|
W
|
W. F. on Google
★ ★ ★ ★ ★ Broadmead Branch:
Slowest Bank Branch in the Province. So many employees, and so many of them on their cell phones.
And masks? What masks?
Make the people playing on their phones work as Tellers.
Tell every Teller to stop spending 5-15 mins in needless conversation with every person (it's ridiculous).
When you say anything, they say they are "short staffed", but the (unmasked) employees out number customers (in a huge open air room) 4 to 1.
No other bank has this issue, and this branch has these issues for a LONG, long time.
|
|
S
|
Susan Higgs on Google
★ ★ ★ ★ ★ I had a debit card/account access issue this morning while trying to buy presents for Christmas. It's Dec 24th and my card is declining with money in my account. I call the bank, get the long difficult task of automated service and I just want a human to talk to. I finally get Bonita, I believe she said her name was.She asked me questions and gave me answers. She also went further by getting ahold of the right department right away, got the problem corrected and called me back. I was very upset thinking Christmas would be ruined when she called me back, I don't feel my appreciation came through. Bonita, thank you so very much. I appreciate everything you did for me this morning. I gathered the presents and Christmas will be nice. I wish you a very Merry Christmas. Thank you so very much for a job well done.
|
Write some of your reviews for the company Coast Capital
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Credit union,
Nearby places Coast Capital
