Broadmead Village Veterinary Clinic - Victoria

4/5 β˜… based on 8 reviews

Contact Broadmead Village Veterinary Clinic

Address :

777 Royal Oak Dr #240, Victoria, BC V8X 4V1, Canada

Phone : πŸ“ž +7
Postal code : 8
Categories :
City : X

777 Royal Oak Dr #240, Victoria, BC V8X 4V1, Canada
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Michelle Kuchynski on Google

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I don't normally write reviews but after reading the most recent negative review I feel I have to. I switched to the Broadmead Vet Clinic a few yrs ago after adopting a special needs cat (my youngest has Cerebellar Hypoplasia). The staff has always treated my cats with the utmost kindness and compassion. Dr. Wilson's knowledge about my cat's neurological issue is above and beyond and her suggestions for strengthening/re-rehabilitating exercises has meant she is living her best life. When my other cat needed several teeth pulled, they were amazing not only for the surgery itself, but for the post-op and follow up. Their professionalism and concern for animals is always evident. And while sometimes clients may not understand the rules/regulations of veterinary medicine (they are different than human guidelines-I can vouch for this as I have work in healthcare for almost 30 yrs) the staff at Broadmead Vet always do the best (within their scope and legality) for the animals even if that means inconveniencing the owners. I never question the care I get here and will continue to trust them with the lives of my fur babies.
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Jonathan Fraser on Google

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The staff range at this clinic range from nice and helpful to rude and unprofessional. Bev, (who runs Cat's Cradle Rescue) who I believe is the manager of the clinic, is going to run this business into the ground single-handedly. When I called this clinic I was met with her nasty tone, unsympathetic attitude, and downright disrespect. I can't imagine if I had received that treatment if I was calling in regards to humane euthanasia or something life-threatening. According to friends who have been clients there, staff turnover is very high (I imagine this is due to the nature of their manager). I have heard good things about the vets, but I guess I will never be able to see if they are true as I will never bring my pet to this business. I will not deal with a business who treats customers and staff poorly.
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Chelsea Berg on Google

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I have been taking my three cats to Dr Wilson for a few years now. Dr Wilson is brilliant, and is always so kind and gentle with them. The staff is lovely and I have no hesitation when I have to leave my animals in their care for procedures. I am always kept up to date with what is happening, and they fill my prescriptions so quickly (even though I know it can take up to 48 hours.) I am so thankful for Broadmead Vet Clinic and they have my business for a long time!
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Calvin Heise on Google

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This clinic had an incredibly nice atmosphere! I came here to buy food for my puppy, as they had a specific brand I was recommended, and I don't know why I hadn't come here before! It was very busy, but I was helped quickly and efficiently. The receptionist, Alex, was incredibly friendly and helpful; she made the visit very enjoyable! I will certainly be coming back here for all my future food and clinical animal needs!
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Jonathan Degenhardt on Google

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They take amazing care of my cats!
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Sharon Liddicoat on Google

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im always very happy with the clinic..they are all very dedicated and professional people and the vet was exceptional with my pet...best of service and thats why i continue to go there..thanks
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Kenneth Bartlett on Google

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Dr. Liz, thank you for being the most gentle, professional vet. My Hildegard suffered the loss of sight in both eyes. You provided the most gentle exit from this world. She never knew and suffered nothing. On her behalf, thank you. KenB
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M A on Google

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Dr. Wilson and her team are wonderful. She’s never hesitated to consult other vets and specialists in order to give my dog the best care possible and allow me to make informed decisions (including tracking down info and emailing me). When I’ve had an urgent issue, Broadmead has been really accommodating and even stayed late to see him. My dog happily goes into the clinic, and her staff is always really good humoured and affectionate with him. Their prices are very reasonable. I’ve had referrals from her for both dental work for my dog, as well as a laparoscopic surgery, and my experience with both her recommended specialists were excellent. I trust her - she’s an old school vet and she and her team all clearly love animals. Super grateful for these people!

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