Co-operators
4.4/5
★
based on 8 reviews
Contact Co-operators
| Address : | 1502 Sutherland Ave #201, Kelowna, BC V1Y 5Y6, Canada |
| Phone : | 📞 +8977 |
| Website : | https://www.cooperators.ca/local/solve-insurance |
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| City : | Y |
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Jean Menard on Google
★ ★ ★ ★ ★ They were friendly and we're very helpful in getting travel insurance for our holliday! Very good rates too.
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Perry&Kathy on Google
★ ★ ★ ★ ★ Shirley Bonderoff has been our Agent for several years handling all our property and vehicle needs. She is very knowledgeable and efficient. We appreciate her recommendations and ability to sleuth out the best coverages at competitive rates. Highly recommend Shirley this firm
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Jenna Hodak on Google
★ ★ ★ ★ ★ We decided we needed to move our unlicensed travel trailer in a hurry recently so we called Co-operator's in the morning and received the permit within hours and the move was legal and successful. Good job done.........Ted Hume
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C P on Google
★ ★ ★ ★ ★ Receptionist was rude on the phone. I was with Coop 5 years in Alberta and was the best service I've had. So I was going to stay with them but she made Coop lose a customer! You need better manner than that when you are a receptionist!!
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Janine Chabot on Google
★ ★ ★ ★ ★ Melanie and Daryan provided our family with excellent customer service!! They were prompt, helpful, and knowledgeable. We really appreciated how they made the process of renewal so simple and quick. Highly recommend!
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George Briggs on Google
★ ★ ★ ★ ★ I was new to BC and needed to do a few things with my vehicle and i dealt with Katie. could not of got anyone more helpful she walked me through everything and went above and beyond, i will go with them for all insurance needs now. i highly recommend going with them and asking for Katie.
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Nigel Wilson on Google
★ ★ ★ ★ ★ I came in just after they had closed, and they stayed to help me out. I had full trust they were getting me the right options..
i would highly recommend go here for anything insurance!
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Clay Arnall (Passionate Nobodies) on Google
★ ★ ★ ★ ★ I just found out that I have had no home insurance for 6 months.When I called to ask why they didn't renew it, I was told they canceled it because of non-payment. I actually had no idea it wasn't paid. Did they send me a letter with a bill? No, because I’m on paperless billing. Did they email me the bill? Also no. Apparently if you're on paperless billing that means they will give you no notice whatsoever for bills. The ONLY way to find out if you have a bill or need to renew is if you log into their obscure online account, or call them. Did they phone or email before canceling the policy? Also no. I have now confirmed with them on the phone that this is in fact their normal business expectation. They will not contact you before canceling your policy. She said there are just too many people to contact. To which I replied, are you doing this to people so often that there are too many to call? Anyway, I am extremely unimpressed right now at the abysmal level of customer service here.
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