Clayton Critters - Victoria

Name: Clayton Critters - Victoria
Address: 3516 Quadra St, Victoria, BC V8X 1G9, Canada, X, 8, Canada

4.3/5 ★ based on 8 reviews

Contact Clayton Critters

Address :	3516 Quadra St, Victoria, BC V8X 1G9, Canada
Phone :	📞 +778787
Postal code :	8
Website :	https://www.pointy.com/shops/canada/british-columbia/capital/saanich/clayton-critters%3Fpage%3D3
Categories :	Pet store ,
City :	X

3516 Quadra St, Victoria, BC V8X 1G9, Canada

Best Pet store in Canada

D	Danielle Valcourt on Google ★ ★ ★ ★ ★ Awesome selection of grooming equipment and affordable dog chews, I felt weirdly "watched" both times I went in.
M	Mike J on Google ★ ★ ★ ★ ★ The staff are really friendly and personable. They pre-order my cat's food monthly and it's on their orders shelf when I visit the store.
S	Shari House on Google ★ ★ ★ ★ ★ Best prices ever!! Am careful with budget, and have looked around a lot. Just can't beat the prices, and if you ask for a product, they will order it in!! Clean, neat store, and happily, 'local'.
J	Jolene Batchelor on Google ★ ★ ★ ★ ★ I've been coming here for years. Today was sadly the last straw. I walked in, sanitized my hands prepared to buy some pet supplies. From the back of the store, the employee is saying something I can't hear. Long and short- she was asking me to sanitize my hands. Which I just did, then I explained that I just washed AND sanitized my hands and that it hurts because I do it so much, I have cuts.... and I was confused as to what she was mumbling about. She was asking if I was OK (?!) said I seemed angry (I was perfectly happy until I walked in there). Perhaps just a miscommunication but a strange experience none the less. I've attempted to pre order items 3 times, which were just small water bottles and rodent cage paper. And I've still never had a call, even after checking back in to see if my order was in... All this to say, while trying to shop local, I'll now be going elsewhere.
H	Homie C Big D on Google ★ ★ ★ ★ ★ Great place, the manager is amazing too! She is always so friendly and helpful, very entertaining conversation. I go out of my way to shop here.
M	Millennial Motherhood on Google ★ ★ ★ ★ ★ Extremely poor customer service. Have new staff that are not knowledgeable and tell us to call owner at a tax office to answer questions? "I'm new I don't know anything" ... awful communication between management and staff. Need to be trained in better customer service.
D	Dean Rheault on Google ★ ★ ★ ★ ★ Very happy with our cat scratching post purchase. Many different styles and heights and very reasonably priced as well. Local place too!!!
L	Lance Burgess on Google ★ ★ ★ ★ ★ Bought a custom cat tree couple years ago. Thing is over 6' tall. Built like a tank. Will outlive my crazy cat no doubt. The price for his builds are too good. Why buy a junky one from a chain store that will fall apart? Edit* just wanted to add that I've bought a second one and was informed they will recondition their work for the life of the tree!