Chartwell Oak Ridges Retirement Residence

Name: Chartwell Oak Ridges Retirement Residence
Address: 12925 Yonge St, Richmond Hill, ON L4E 0T7, Canada, E, Canada

4.9/5 ★ based on 8 reviews

Contact Chartwell Oak Ridges Retirement Residence

Address :	12925 Yonge St, Richmond Hill, ON L4E 0T7, Canada
Phone :	📞 +89797
Website :	http://chartwelloakridges.ca/
Categories :	Retirement home , Assisted living facility , Retirement community ,
City :	E

12925 Yonge St, Richmond Hill, ON L4E 0T7, Canada

Best Retirement community in Canada

R	Randi Jou on Google ★ ★ ★ ★ ★ Chose a place where mom who is independent and dad requires assistance can live. Here is what I like - two sets of elevators . Less distance for residents to travel downstairs -beautiful spacious rooms. Have rooms with 2 washrooms -allows the LHIN -staff wonderful and flexible - price reasonable. No surprises or hidden cost. - Shoppers Drug Mart very close by. You can have medication delivered. - Location is amazing. On Yonge street and very close to many supermarkets and stores - able to get dad assistive a la carte services. The trick is you really have to know what your parents need. Was able to do so because dad lived with me. - amazing trips to hilcrest mall and casino and other cool place - reasonable price to take blood test in room - peace of mind with 24/7 nursing
K	Karine Mackenzie on Google ★ ★ ★ ★ ★ I recently brought my mother to Chartwell Oak Ridges for a two week stay after being in the hospital. Linda who helped get settled was amazing. She was thoughtful and kind. Everyone there is helpful and made her stay a pleasant experience. Thank you everyone
J	Jill Donahue on Google ★ ★ ★ ★ ★ Today is move in day for my mom….And we are thrilled! The staff could not be more kind, thoughtful and attentive. We just celebrated Mom’s move with dinner in the dining room and I wish I could come every night! Reviewing the calendar of activities, mom isn’t sure she will need all her library books! Thank you chartwell oak ridges for creating such a beautiful, safe, fun, friendly lifestyle! I’m leaving with a big smile- which is saying a lot on such a tough transition day! Shout out to Linda who is the one that really made this all possible for us with her patience and kindness through our investigation and 2-week trial. Just a wonderful angel on earth! Thank you! Looking forward to memory making ahead!
T	Toni MP on Google ★ ★ ★ ★ ★ My mom moved in a few weeks ago. She had spent a year in a hospital bed, and had had such a bad experience at the hospital during her stay. She was worried Chartwell would be more of the same. But while they were definitely some learning curves with the assisted living staff (on both her side and their’s), she has really begun to live again. She loves it at Chartwell. She feels like she’s able to do for herself, and loves her new home. It has proven to be just what she needed to get back to where she was physically and mentally pre-medical issues. The help that is available to her makes it possible for her to live on her own. When she lived with me, she relied heavily on me to do everything for her. It wasn’t a life. When my own health turned, and we began looking for a new home, we chose Chartwell Oak Ridges. Mostly because of Leanne and all the staff. They remember everyone that lives there. Everyone living there is happy. I have yet to run into an unhappy resident there. And so many activities that my mom is just beginning to be a part of (at her request). She even stays downstairs to chat after her meals. That’s so unlike her! On a less personal note, the suite is beautiful. My mom has a one bedroom that is perfect for her. It’s super quiet. We can’t hear anyone talking through the walls. No traffic noises. It’s very peaceful. She loves it. Thanks to all for being so helpful!
R	Rocchina Visconti on Google ★ ★ ★ ★ ★ Our mom moved into Chartwell Oak Ridges 2 months ago. We were so impressed during the tour we had with Leanne. We immediately felt so welcomed by everyone we met. Our mom needed assisted care suddenly and we are so thankful to Leanne and Mary who treated our mom with compassion, understanding and patience. There are so many aspects of Chartwell that make it a very special home for our mom. The entire staff including PSWs, nurses, kitchen staff, concierge, and activities coordinator have all been so caring and accommodating to help ensure our mom’s needs are met. Our mom loves participating in all the daily activities. It helps to fill up her day and interact with the other residents. The nurses are all so very kind and treat our mom with great care. The PSWs have all been wonderful. They are so gentle and patient with her and assist her when needed. The kitchen staff is readily available to accommodate special meal requests and all the meals look delicious. Our mom is an Italian Nonna who prided herself in making all meals from scratch. So, for her to say the food is delicious is the highest compliment. We are all so thankful to everyone at Chartwell. We know our mom is safe, treated with respect and compassion. A special thank you to Leanne and Mary who have been so very helpful during these past two months. When we had a question or needed assistance they were readily available by phone or email. A heartfelt ❤️ thank you to everyone who has helped our mom feel special, cared for and loved.
J	Jackie Fisher on Google ★ ★ ★ ★ ★ I recently helped move my elderly parents into Chartwell Oak Ridges after much consideration. We compared all of the options available to them but kept circling back to this one. The facilities are beautiful, it really feels like resort living, but it was the staff that we were so impressed with. At every level, we have been met with compassionate and friendly members of their team. It has made their transition a pleasant one and to know they are being well cared for gives us great peace of mind.
S	Stephanie Little on Google ★ ★ ★ ★ ★ A wonderful clean, safe, and caring residence that feels more like a resort than a retirement home. I investigated several other homes in York Region and Chartwell Oak Ridges came out on top everytime especially with the beautiful garden area. The staff is so kind & caring and Leanne was amazing in all the information, getting things ready for my parents, and excellent communication at all times. My parents moved in September and my dad was really enjoying the wonderful meals and attentiveness of the staff. My mother had more of an adjustment. Unfortunately my father had a sudden & brief illness and passed away at the end of October. The staff were all so very kind and concerned and went out of their way to show my mother lots of attention while my dad was in the hospital, and even more so after he passed away. I was worried how my mother would manage on her own, but they staff have helped greatly and she adjusted to being on her own better than I imagined. Now when she leaves for a bit she says she can't wait to go "home" which is great! Thank you to all the excellent staff, the nurses especially Jacob, the ladies at concierge, the maintenance team for setting up my mom's cable so she can manage it, and especially Leanne for all their help!
T	Tammy Klein on Google ★ ★ ★ ★ ★ My mom recently moved into Oak Ridges Retirement and it has been a really positive experience. It is a lovely building with a lot of amenities and she is enjoying living here. The team at Oak Ridges has been especially great, from the initial calls to learn about the residence to now, after move-in. Leanne in particular was a huge help, from providing a tour of the residence, to kindly and patiently answering all of my questions (and there were many!), to working with us to coordinate all of the move-in logistics. I can’t thank her enough for all of her support and assistance. Jason has also been a great resource during and after the move, always available to lend a hand when needed. In addition to Leanne and Jason, I have interacted mostly with the concierge team and food and beverage team, and to a person they have all been consistently friendly, welcoming, happy to assist, and professional, despite the added workload that comes from operating during COVID. Thank you all!