Centra Windows Kelowna - Kelowna
4.8/5
★
based on 8 reviews
Contact Centra Windows Kelowna
| Address : | 2350 Acland Rd #106, Kelowna, BC V1X 6N6, Canada |
| Phone : | 📞 +7 |
| Postal code : | 1 |
| Website : | https://www.centrawindows.com/kelowna/ |
| Categories : | |
| City : | X |
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susan Collins on Google
★ ★ ★ ★ ★ Centra was amazing from start to finish. We replaced all of our windows in our home including two sliding doors and one huge bay window. They were professional, Friendly, and efficient! I would never hesitate to refer them or use them again. Brandon Dallas and Rob were the best! Patsy the chocolate lab misses you guys! Thanks again! Wonderful service!
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Ryan Gray on Google
★ ★ ★ ★ ★ We had an exceptional experience dealing with Centra! Braden, Dallas, and Robert did an outstanding job on our installation and we couldn’t be happier with the final product! The difference in noise control and heat retention was immediate and we will highly recommend Centra to everyone we know!
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Sarah Porter on Google
★ ★ ★ ★ ★ Wow! Where do I even begin? This company went ABOVE AND BEYOND and I am so grateful to each and every member of this team! From Shannon Clark, whom came into our home, and provided us with the many options and design advice for our house. And the manufacturing team, that kept us updated on the glass shortage, that delayed our installation by 3 months (beyond the companies control) and then to the installation team that were helpful, professional and finished the 5 day job, in 4 days!! When does that ever happen!!?
We had the entire houses windows replaced, as well as an entire new sliding door/wall installed...and we couldn't be happier with the results! The customer service was 5 star+, starting with the team, bringing my three year old son, his own Centra hat and hoodie, which he was ecstatic about! Thank you again to Braden, Dallas, Robert, Marko, Damon and Darren for making my son (and our little anxious pug!) feel like part of the team and taking the time to show him things when we was curious and interested, and never acting annoyed, or too busy.
We will be recommending your company to everyone and thank you again for making our window vision, a reality! We will be enjoying these windows for many many years to come!
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Jen McEwan on Google
★ ★ ★ ★ ★ We had 9 new windows manufactured & installed-some were upgrades, some just replacements. Jesse, Fabian & Brian were the installers & were fantastic-professional, accommodating, hard working & friendly. A minor issue was fixed/replaced within that week. Love the product & highly recommend Centra for their product & service. Jen & John
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Meridith Harman on Google
★ ★ ★ ★ ★ A big shout to Damon B and Dave for their friendly and hassle-free custom window install. And they were very careful with my furniture and did a great job with clean . up
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Josh Morrison on Google
★ ★ ★ ★ ★ Centra installed our windows last spring (14 total). I wanted to wait until winter to write a review, as that's when they really get tested.
Install: the install team was super friendly and efficient. Always made an effort to ask what we wanted when it came to casings and other aesthetic matters. When we weren't sure about something, they gave a suggestion on what they thought would look best (and didn't just choose the easiest option). Also went above and beyond, helping me with some minor fixes on my old sliding doors.
Product: so far the windows have performed really well. No cold drafts and the sound insulation from outside is solid. Our old windows had an inch of ice on them during winter. We've had no weeping issues with these new windows. Weather stripping is good and sliders work effortlessly. Time will tell when it comes to durability, but so far so good.
Overall: when you're spending a lot of money, you want to feel good about your investment. I was pretty nervous about the prospect of such a large project. Couldn't be happier with how it turned out. Highly recommend.
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Debbie Balfour on Google
★ ★ ★ ★ ★ The installation team Darren, John and Damon K were amazing. They got the old windows out quickly, new windows and trims were installed all in one day. They cleaned nicely snd ensure everything was done properly and professionally.
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Steven Bucholtz on Google
★ ★ ★ ★ ★ We called Centra Windows out to replace all of the windows in our upstairs area. The process of getting an estimate was both quick and painless, and Shannon made a great pitch and convinced us to go with Centra.
We did end up having to wait quite a few months for the windows, but this is not unusual nor unexpected due to the COVID supply issues currently ongoing. As the windows are custom fabricated (and not installed from pre-determined sizes), they normally already take a 4-8 weeks to make.
The install team was great, and they left the place completely spotless. I was actually pretty surprised at how clean the place was when they left.
The windows themselves are fantastic quality, and we noticed a significant difference in the temperature of our room the first night. It is unbelievable, and if we knew it would have made such an impact, we likely would have done the entire house at once.
We did have a difficult time getting a hold of anyone while our order was considered in-progress, and every request for a call-back was left ignored. However, they did eventually get in touch with us and did their best to make things right.
Overall we are very happy with the results, and the quality of these windows, and would recommend them to others.
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