Carlson Sports RV Ltd.
3.9/5
★
based on 8 reviews
Contact Carlson Sports RV Ltd.
| Address : | 11 Couchie Industrial Rd, Hornell Heights, ON P0H 1P0, Canada |
| Phone : | 📞 +779 |
| Website : | http://www.carlsonsports.com/ |
| Categories : | |
| City : | H |
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Stevlin van Rensburg on Google
★ ★ ★ ★ ★ Last Friday afternoon as I was entering North Bay heading West when a trucker indicated that one of my trailer axles was damaged and smoking. Fearing the worst I immediately pulled over. The first repair shop I contacted did not have time to carry out the repairs. However, they directed me to Carlson Sports.
Being a Friday afternoon, chances of getting the repair done was pretty slim. At first I was told it was not possible to get the repairs done due to the work load but they were willing to take a quick look anyway.
It turned out that the damage was not too bad and a tech became available and the parts needed were available on site. One and a half hours later my trailer was ready and we were able to continue to our next destination.
Many thanks to Guy Lapointe (Service Advisor) and the tech for getting us in last minute and doing such a great job.
The service was excellent and the cost of the repair came in under what I was expecting.
Their business card says "exceeding customer expectation" and that is exactly what I got.
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Brad & Shelley on Google
★ ★ ★ ★ ★ They fixed my issue quickly and very happy.
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Steph Anie on Google
★ ★ ★ ★ ★ Great staff who explain things to you when you're there looking around and answer your questions. We were greeted with a happy "hello" and the door held open , the bike we looked at was lovely and all our questions were answered(most without us even needing to ask them..)
They provide a "small town BIG service" environment
Thanks so much..
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Adam Weichel on Google
★ ★ ★ ★ ★ Great sales staff, great service experience. Warranty work, after-sales upgrades, riding gear... They're the people to talk to.
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RC Drone Services on Google
★ ★ ★ ★ ★ Steve was pleasant and service was excellent. Great place to buy your Yamaha equipment.
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Becky Coates on Google
★ ★ ★ ★ ★ Bought a new sled from Carlson last winter, Steve in sales was great to deal with. He was friendly, knowledgeable and even personally delivered my sled when it was ready knowing I was anxious to hit the trails ASAP. Had a minor warranty issue that season and dealing with the service department was ridiculous and at times down right rude. Hoping I never have a breakdown in the North Bay region and have to deal with that attitude again. Thanks Steve but no thanks Carlson I hope to never be back.
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Brian W on Google
★ ★ ★ ★ ★ Friendly staff and quality service.
I’ve had my trailer serviced here the past 2 years and have always had a great experience.
Guy and team take the time to do the job right and the quality shows.
I’ve ordered parts & supplies as well, with competitive rates.
Dave is extremely patient and takes the time to research the right answer to any issue.
I’ll continue using Carlson for my RV needs and recommend anyone to give them a try.
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Danny Putman on Google
★ ★ ★ ★ ★ Very kind staff must give a shout out to the service employee trying to do everything to make things right thank you so much
Carlson sports
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