Bucars RV Centre - Balzac

Amazing Team! I have been using Bucars for buying my parts for years, JC is very knowledgeable and helped me out with my older trailer repairs. It was only fitting that we bought our new trailer there. Wyatt Boucher was our salesman and he was very helpful when picking our trailer. We knew what we wanted and not only did he find it, but it was in stock as well. Every part of the transaction was flawless, even when adding some parts last minute. Thanks for helping us make some more Camping Memories!

With the lack of cabin rentals available this summer we decided to look into motorhome options for our family of 5. With no RV experience of any kind we visited 6 different companies in an effort to educate ourselves. Bucars was by far the BEST experience. From the initial visit with Zach, there was no pressure at all. He was knowledgeable, patient ( 3 kids under 9 with us) and guided us through the different options of motorhomes. After helping us weigh out pros/cons of Class C and Class A rigs, we decided to spend a bit more on a high quality Allegro Open Road by Tiffin. Zach continues to be a quick phone call or text away should we have any questions. The great experience continued with Paul who made the purchase and financing phase simple, easy and stress free! Lastly, the red carpet pick up experience was icing on the cake. Craig gave us a couple hours of detailed guidance on how to operate every part of our new motorhome. For a “newbie” family, this education equipped us to confidently head out on our first adventure right away. We couldn’t be more happy and grateful for the ongoing support the team at Bucars has and will continue to provide when needed! There isn’t anywhere else we would look for our future needs and would encourage anyone looking for a new or used RV to save time and head straight to Bucars!

Fantastic business, great people that have something to be proud of work there. Any bad reviews you read is most likely not Bucars themselves as you can’t please unpleasant people. Pay the full price (to support them) and save money from their knowledgeable and helpful service end. Been buying parts from them and would be a disservice to go to elsewhere. (Thanks Peter and Sebas) Wish more companies were like Bucars, keep up the good work ??

we purchased several items from Bucars on our May 2ed visit . Peter in parts was a pleasure to deal with. he was so knowledgeable about all we needed and was happy to help us out . I can't say enough about the parts department. the service department installed a solar kit on our RV and we were so impressed with how professional the install was. the tech was Dan and he is an absolute pleasure to deal with. he explained how the system worked and how we would enjoy everything about solar. I would not hastate to deal with Bucars on any further projects. to Peter and Dan , you guys are Rock stars of the RV world. thank you for all the help.

Bought our first RV and we were lucky to end up with at this dealership. Doug was honest in helping and advising us to make right choice for our needs. They were very prompt in helping us to buy and arrange financing. We had a whole day appointment for orientation and learning with Darcy and paperwork with Paul. We were offered to stay overnight in the RV to help getting experience in camping. We had a situation with camera which was immediately resolved by another Department. Will definitely recommend them for anyone looking to buy RV.

Bought a pre-owned trailer and they were great to deal with, knowledgeable and helpful staff in all departments. I live out of province and they were helpful and accommodating with the the transfer. Along with a knowledgeable and helpful staff when purchasing the trailer and dealing with financing the service team was also a great help when came to pick up the trailer and had a broken wire on my 7 pin connector, they were able to install a new one right away and get me on my way.

I was looking for a trailer for a very long time. I looked at several used ones and also was searching for floor plans online. I ended up at Bucars one day in November of 2021. I was lucky to have had David Reid help me. He met me in the showroom sat me down at his desk and began asking me a lot of questions. Like what kind of camping are we going to do who's going to be using the camper, what kind of things do we want to have in the camper, did we have any kind of layout in mind etc. Then he asked me what we were going to be towing the trailer with and I told him my vehicle make and model and year. He phoned the truck dealer and using my VIN number he determined the build of my truck and the towing capacity could then be calculated. I had been to a few dealerships prior to landing at Bucars and not one single salesman spent any of the same time with me prior to looking at a trailer as David Reid did. This initial time built trust and confidence. With knowing the parameters of a trailer that would be suitable he thought of 3 on the lot to show me. It was kind of a Goldilocks thing, each was better than the last. In the third one I thought we had found the right one and I put a deposit on it. I brought my husband to look at it a few days later running through the same 3 trailers in the same manner and he agreed the third one was the most suitable as well. This was an awesome process for us. The day we had to pick up our trailer it was the windiest snowiest coldest possible day in November and our walk-through was uncomfortable and brief, we also felt it was rather incomplete. It wasn't the technician's fault, it was just a horrible day. We packed up the trailer and took it to our storage lot. In April of 2022 the Bucars service department called to advise us that there was a recall. We brought the trailer in May without an appointment. During check in they found a warranty issue. The work was all completed a week early. Bravo service department! When I knew which day we would be picking it up I texted David Reid to see if he would spend an hour with us to demystify the trailer. David spent at least an hour (maybe 2) with us going over every single aspect of that trailer on the outside and on the inside regarding the electrical, the gas, the water, all the tanks, the connections and the slide. He helped us hook it back up and assured us the hitch was at the right height and the setup seemed easier with him there. He even showed us how to use our trailer brake that was in the truck. All in all I must say that the sales and service we have experienced at Bucars so far has been very good. I would highly recommend booking David Reid to take you through new trailers as we found him to be extremely knowledgeable and very willing to part with his wisdom and advice. Although I don't want to have to go back for service on this unit I know it will be part of regular maintenance and I feel confident that we will have satisfaction. I have David's number in my phone and I know I can text him at any time and he will respond with help. This is a long review, but when you get service like this these days it's worth a shout out.

We purchased a trailer from Dean today and it was the best experience we have ever had! Dean is such a personable, honest, knowledgeable and friendly person. We were really happy with all the information that was provided to us. The conversation was so great with Dean! I would highly recommend Dean to anyone who is looking for a new RV!!! Thanks for a great Day Dean! Paul has been amazing to deal with! He made things so easy! Thanks Paul for making this an easy transition for us!!