Brockville Nissan

Had a very hard few days after moving from Alberta with my car trying to change everything over to Ontario. Seemed like one obstacle after another and I had given up. That’s when I stepped into Nissan and met Len, who listened to what I wanted, appraised my car and set a budget. Then Ahmer came and instantly found the perfect vehicle under my budget. Then it went to Kristina who helped me set up with all the details. They told me everything I needed and each time I walked in I felt like family. I could not have asked for a better experience and will definitely recommend coming here to everyone!

I highly recommend Brockville Nissan, when you are looking to purchase a vehicle. They have a great showroom, with a variety of different models that suits everyone. The facility is clean with an inviting atmosphere. Their sales team are very informative, easy to talk to and great to deal with.

Great sales service at this Nissan location. Ahmer was really helpful and honest in his dealings. He satisfied all our queries and worked out a great deal for us. Very happy with our new Nissan.

I had a very pleasant experience today at Brockville Nissan. Thank you Len, Ahmer and Peter for the extraordinary customer service! Staff were very responsive, helpful and friendly. I highly recommend Brockville Nissan

A huge thank you to everyone here! They are all so kind, friendly, and not pushy at all! I am so happy with my purchase. And that they were able to get me my vehicle ahead of the scheduled date.

Very pleased with Ahmer and the rest of the sales staff. They were able to get us the vehicle we were interested in purchasing. They also gave us a fair trade in value for our trade. Really enjoying our new Rogue.

My story started several years ago with specifically Brockville Nissan service with my 2010 Nissan Versa where I came in because my gear shifter. It wasn't shifting properly. I told the service guy that I had recently had it replaced at Canadian Tire but it was still not quite right. Brockville Nissan quoted me another $650 to fully replace my gear shifter again. I took my car to Prescott Auto Sales where they made a small adjustment ($35) to the linkage and that completely fixed the problem for the three years until I sold the car. That did not leave me with a great impression of Brockville Nissan Service. I emailed this story to the management team at the time with no response. Despite that, I still loved my Nissan Versa after 485,000 km so I bought another used Versa from them. I have to say that dealing with the salesperson (Len) on the sale was a pleasure. As part of the safety, I was told that I was given new front brake pads. However, the brakes never felt right and often squealed. I brought the car back after a month or so and asked for an inspection. I was very quickly assured that there was nothing wrong as they stated that "they were just done" and like "new". They continued to squeal,  eventually vibrated through the steering wheel when the brakes were applied. I took the vehicle elsewhere as I did not trust the service at Brockville Nissan. After 6 months and only 16,000 km (mostly highway), I needed new pads all around, new rotors and rear drums. I just received the car back today, and the brakes are functioning like a dream. They are smooth and super responsive. While I will buy another Nissan, I will never service my vehicle with Brockville Nissan again.

My car broke down close overnight and ended up getting towed to Brockville Nissan. Spoke to Mr.Ross in the morning, explained my situation. The gentleman was very informative and professional. When I showed at the dealership, he had all my information ready for me. Had an awesome Master technician on site (Jason) had it looked over. Took his time, very diligent. Sorted out my issue and had me on my way. I was really impressed; even though they were working with skeletal staff on a long weekend, they had the work done is a very timely manner. Nissan Canada should be impressed with this dealership and the way they handle clients. Definitely an asset to them.