Boundary Bay Veterinary Specialty Hospital

4/5 β˜… based on 8 reviews

Contact Boundary Bay Veterinary Specialty Hospital

Address :

20434 64 Ave Suite #202, Langley Twp, BC V2Y 1N4, Canada

Phone : πŸ“ž +88
Website : https://bbvsh.com/
Categories :
City : Y

20434 64 Ave Suite #202, Langley Twp, BC V2Y 1N4, Canada
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Coley McIntosh on Google

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We had to bring our puppy Debbie to Boundary Bay at the advice of the vet we saw on Christmas Eve that said she needed access to specialists. This was the last thing we felt our family needed with a very recent unrelated trauma. The staff at BBVSH were absolutely next level, working tirelessly through the holidays while all our vets are of course closed, not once did I feel like I was an inconvenience to them. Every single person I spoke to was so friendly and caring. They even sent us photos on Christmas morning of her all dressed up for the festivity. Every person we came in contact with was here for the right reasons and they truly care about your pets well being. They do a great job of explaining everything in layman's terms I couldn't feel an eyeroll behind the phone from anyone to my million questions. The moment the vet spoke to me and gathered some history she had a hunch of what was going on (and my google PhD very much agrees). It sounds like we have a long road ahead of us but they've already set us up with a specialist appointment for January and I'm very certain our puppy is in the absolute best care available. Thank you so much to all the staff at BBVSH for making an emergency visit (over Christmas none the less) as warm of an experience as possible.
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Shawnee Anderson on Google

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If it wasn't for all the hard working staff at Boundary Bay Veterinary Specialty Hospital we wouldn't have our sweet baby Mollee. What started as a little bump on her paw we first thought was a sliver, after having it removed we were told it was cancer.... our worst fear. The staff quickly reassured us they would do everything they can to keep our little girl with us. Found out it hadn't spread.. phewf! Next was to find out how to get it all removed while hoping to keep her leg. They were able to reconstructive surgery! With a little rearranging of paw pads she was able to keep her leg... YAY!! She's also been getting a vaccine that we hope will help it not to come back in the future from the oncology department. Our dogs are our children and we felt everyone there treated her that way too. We cannot thank all of the staff enough, you literally took the worst time in our lives and made it more bearable. Mollee just finished her last shot for 6 months, they sent her away with a little bandana, toy and a certificate which of course made me tear up. THANK YOU to all Boundary Bay staff we are forever grateful!
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Adriana Appel on Google

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We brought our 16 year old cat in for emergency treatment because he was having trouble breathing. I called in advance and the team was amazing, they were waiting for us and took him in right away. Unfortunately due to age, kidney and heart issues, we had to put him down. It was a very difficult decision and I would like to share how caring and patient the Doctor and all the staff were with us. They explained everything, listened patiently to all our stories about Tigger and never rushed us. Also the room was comfortable and pleasant, not sterile at all. Thank you too all the staff at Boundary Bay Vet for your care and patience during this most sad time for us.
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Terri Straiton on Google

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I have nothing but great things to say about the team at Boundary Bay. My French Bulldog Louis Vuitton, who has IVDD, had surgery there 2 weeks ago to repair a slipped disc in his neck. Neurologist, Dr. Adam Drury was amazing and kept me informed throughout the process. He followed up each day and has called to check up on Louis at home. I am extremely impressed with his kindness and professionalism. Louis is doing fantastic and we are very grateful to the entire staff for their support, compassion and care.
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Sam Warren on Google

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We brought our beloved Finnigan here last week for emergency health issues, and although he didn't make it I know he was in excellent care. The staff here are amazing, compassionate, informative, thorough and wonderful with updates. Anytime we missed our boy or wanted an update, they would gladly give us one. Thank you all for all the amazing support and care you gave to Finn and us. Our family appreciates all of your efforts β™‘
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Cassi Q on Google

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I had the unfortunate experience of having to visit Boundary Bay twice in one week with separate issues in my dogs. My first experience was on a Sunday night - my big guy couldn’t jump or lay down. Fearing bloat we rushed him to BB. Despite some initial confusion and not coming out to get him for 45 mins - they quickly rectified the issue when I called back inquiring. They were very informative, answered all of my questions and were good with my dog. They kept us informed while he was in their care and also gave us an information package to take home with clear instructions 12 hours later when we picked him up. ( I’m unable to recall the Drs name - but she was great) A week later we found ourselves back there again when our old guy declined suddenly. They rushed him in immediately and reassured us they would take good care of him. They did. They called us quickly to advise us of his prognosis and allowed us to take all of the time we needed with him to say goodbye both before and after. Dr White was very kind and professional despite the high emotion. The girl in the front ( I believe her name may have been Christine) was also incredibly kind taking time to speak very frank with me. This was not the way we had hoped for our boy to pass over- in a hospital he had never been to but it was all handled really well and we appreciate the kindness and support. Thank you for helping our sweet boy when he needed it most.
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Penny Stone on Google

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Amazing Amazing Staff and Service!!! I run the Victoria Humane Society and we work with numerous hospitals and Boundary Bay was outstanding and went above and beyond for our baby! they even did his emergency surgery on Christmas Day!!! The communication with staff and doctors was amazing ! We LOVE them!!!
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Rene Vocioni (Casper) on Google

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Monday morning at 2am our world stopped and our 1.5 year old French Bulldog started to rapidly lose feeling in his back legs and was in so much pain. We rushed him to the team at Boundary Bay where we found out he needed emergency back surgery and I must say that they are absolutely amazing from top to bottom. The knowledge of the staff and love they showed our boy Cash made this so much more bearable for us. The surgeon was so great he eased minds and did such an amazing job with cash. Cash is now home and doing great. I cannot thank all of you enough for everything you have done for cash and ourselves. If I could give 100 stars I would !!! Thank you thank you thank you !

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