Animal Emergency Clinic of the Fraser Valley
4.2/5
★
based on 8 reviews
Contact Animal Emergency Clinic of the Fraser Valley
| Address : | 6325 204 St #302, Langley, BC V2Y 3B3, Canada |
| Phone : | 📞 +7 |
| Website : | http://animalemerg.com/ |
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| City : | Y |
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Sharon elizabeth on Google
★ ★ ★ ★ ★ This review is long over due as I was here over a year ago. However, I have not stopped thinking about how incredibly grateful I am for the staff and the service at this vet. My dog Gracie ended up having a Pyometra infection which they diagnosed right away. She was in very bad shape and had to stay over night to get IV fluids, antibiotics and a blood transfusion. They took such good care of Gracie, they called me through the night to update me and were very transparent that she might not make it. They recommended I book her into another vet the next day to get the emergency surgery that was required to treat the infection as it would be cheaper than doing it there. I found another AMAZING vet in Cloverdale (Snowden Animal Hospital) who got me in right away. Fraser Valley clinic, got Gracie ready to go and transferred over her records. Gracie had her surgery and she has made a full recovery and I am so thankful to everyone involved! Fraser valley even contacted Snowden to see how she was doing which I thought was very sweet. Again I am so grateful and cannot thank this clinic enough!!
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Ally Richelle on Google
★ ★ ★ ★ ★ I can’t say enough good things about this place. I have never felt so comfortable leaving my dog somewhere. My dog got poisoned and I had to rush him here and I could tell they actually cared for him and me. When vets changed they always knew exactly what was going on and called to give updates on his well-being! The communication was amazing. Highly recommended if you need an emergency vet. Thank you for helping Taz when he was in need
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Samantha Kemp on Google
★ ★ ★ ★ ★ I have had two of my dogs in for emergencies (Sadie and Chloe) and I have to say this place is the best best best. The girls are all lovely and the doctors are so understanding and explain everything very well for you.. we had to sedate my older girl today and I was beside myself but after calling back and getting to speak with the doctor again I was comfortable with the procedure and out come. It's a super stressful time when you have an emergency with your babies and this place takes away so much of that stress and anxiety. Thank you thank you thank you for everything you do! My girl is home and happy and healing ❤️
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Janina Ritzen on Google
★ ★ ★ ★ ★ I recently brought my kitten Winston in for vomiting/diarrhea and lethargy. Due to COVID you are not permitted to enter with your pet and all communication is done over the phone, you hand your pet over outside and they call you with updates. The staff were very kind to me on the phone and took all of my information/his medical history. The vet who examined him gave me all of the options upfront and we decided on trying some home care rather than admission to the hospital that day. I was sent home with clear instructions and communication on how to monitor his progress.
I believe that they have read the reviews that have mentioned pricing and all costs were clearly communicated to me so I could make a personal decision on finances. The staff and vet were happy to answer any questions I had about costs or care. Winston has recovered very well at home!
I was initially hesitant to take him in due to the split good/bad reviews, but I think it is worthwhile to consider that we are taking our animals here in times of great stress and may misinterpret/forget things as emotions are high. I had a very positive experience and highly recommend this location for any pet emergencies!
I have attached a photo of Winston, everyone loved him and I felt that he was very safe with the staff :)
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Jaimie E on Google
★ ★ ★ ★ ★ Fantastic service during a terrifying time. My youngest rat was in respiratory distress late at night, and we found this hospital after a frantic google search. They took my ratty in immediately and had her on oxygen quickly. The staff and vet kept me up to date and showed compassion for our pet and my husband and I. The fee was extremely reasonable considering the time of night, the quick service, and nature of care provided.
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Melissa Delage on Google
★ ★ ★ ★ ★ I had to bring in my 2 year old cat who was severely sick with FIV last night. The doctor was amazing and so compassionate during the exam and explained all my options in great detail. I sadly had to put my sweet Kitty down and the doctor and staff were amazing through the whole process, very gentle with me and my cat. They were wonderful at making a heartbreaking situation go as smoothly as possible. I’ll always be grateful for their staff and everything they did for me and my Kitty.
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Colten Wendel on Google
★ ★ ★ ★ ★ Our dog was referred here with an intestinal obstruction after eating some rocks (I know, right?). Grade A care and a great surgical outcome with no wait considering the urgency of the situation. Our dog is doing great one week later and the techs are still providing phone advice because our regular vet clinic can’t quite figure out post-op care. ER care costs money..the overhead of a 24/7 clinic cannot be appreciated by everyone but this clinic went above and beyond the call of duty for our dog. Thanks guys!
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Kathy Tang on Google
★ ★ ★ ★ ★ Just wanted to say everyone was extremely helpful, understanding and compassionate towards Baby and myself during the last couple days. Throughout his hospitalization and until his last moments with me, I really want to thank everyone at this clinic for making this process as easy as they could. Especially to Dr. Nobel whom was looking after him for the past two days and Dr. Burns whom was there to assist with his last moments. Once again thank you all for everything!
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