Walnut Grove Animal Hospital
4.4/5
★
based on 8 reviews
Contact Walnut Grove Animal Hospital
| Address : | 20995 88 Ave #101A, Langley, BC V1M 2C9, Canada |
| Phone : | 📞 +8888 |
| Website : | https://walnutgroveanimalclinic.com/ |
| Categories : | |
| City : | M |
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Greg W. on Google
★ ★ ★ ★ ★ In my opinion, this veterinarian practice is very poorly run and the staff is just plain rude and not accommodating. My spouse went in there the first time and they added treats to her bill without consenting her, which is not professional. Unfortunately we had to go back the second time as our puppy needed his vaccinations with a second booster. My spouse is 8?months pregnant and they did not even help her lift the puppy. Again she is 8 months pregnant and this is unacceptable. Lack of customer service on their part and no respect for people in need. In my opinion people should stay clear if this veterinarian practice as they are out to grab your money and provide no service. Will not being returning here at all and regret taking our puppy here.
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Vince M on Google
★ ★ ★ ★ ★ I just moved in to the neighborhood and brought my cat to this clinic to be neutered. The wifey already mentioned they were not as welcoming when she dropped off our cat. Thought it was probably just a busy morning or it was too early. However, I did feel the same way when I dropped by at the end of the day to pickup my cat. It felt like I was going to a fast-food restaurant, the first thing they give you is the bill. The person at the reception didn't even know who my cat is and or felt like she cared when I asked about the condition of cat's operation. Didn't even get to speak to the vet or did he even say hello. In fairness, I did speak to a vet assistant (I think)...after I paid the bill...and she was nice.
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TARA A on Google
★ ★ ★ ★ ★ I have had an amazing experience here ! I came in with my 15 year old cat after his inner ear had been damaged by another vet :( . Dr Garg and the entire team have been amazing., he was so loving to my boy, and the staff has been so supportive to me. Almost daily calls from the office staff to check on my boy , many calls with Dr Garg regarding test results and my questions and worries. Highly recommend this place for your fur babies !! Walnut Grove Animal Hospital - Thank you so much for all you have done for my sweet Simba.... you have changed our lives and hopefully given him a second chance at a healthy future !!! I can literally never thank you enough
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Krystal Gnome on Google
★ ★ ★ ★ ★ Profit-driven clinic; your animals' well-being comes second. They upsell you on additional services that are not necessary by using scare tactics to attempt to persuade you to spend even more than what's required, as if their charges are not already exorbitant. Blood work is around a hundred and eighty dollars, flea medication is a hundred and twenty dollars for six tablets, the list goes on and on. Will transfer to another vet.
Response to business: My partner is in your database. It's not a surprise you didn't address my statement pointing to your greed, it simply means you admit that statement is the truth.
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Graeme MacKinnon on Google
★ ★ ★ ★ ★ Gold stars all around! I am writing this email on behalf of Molly (Pug) / Andrea . The service and treatment that she got was outstanding. Thank you all so very much for your kindness and well treated dog. Keep up all the great work - perfection at it's finest - Andrea
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Jon Ley on Google
★ ★ ★ ★ ★ If you need to get your dog vaccinated with standard vaccines, and don't want to pay an arm and a leg, this is the place to go...
I had my dog neutered at another clinic on Vancouver Island recently in Pt. Hardy (to skip the 3-4 month waiting list everywhere else since vets are so busy with neutering these days)...not such a big deal because I live over there already and come into Vancouver every few weeks...As part of the neutering they did a physical check up on the dog. I wanted to get 3 vaccines done at the same time, and the clinic in Pt. Hardy wanted to charge me $183 for three vaccines (which normally cost $25 for each vaccine approximately...)...but I had asked why so much and they said because they have to do a physical before. I said "but aren't you doing a physical as part of the neuter" and they got really agitated and said "well, it is just how much it costs if you want the vaccines...sorry". Oh well...i didn't get it done there...I call up 10 other vets in Vancouver and Vancouver Island and all around $150-$160 for the physical and vaccines. The clinic in Langley did exactly the same thing for under $90...hope someone else benefits from this...
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Raelyn Hemstreet on Google
★ ★ ★ ★ ★ Was in a pinch on Christmas Eve and really needed medicated shampoo to help my allergy-ridden French Bulldog. We aren’t from here so were unable to get to our normal vet. These guys were the only vet who were kind and accommodating- and I called around 5 in the area. Super professional and helpful front office staff :)
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S G on Google
★ ★ ★ ★ ★ Amazing experience. My pup was here for surgery I was very happy with the outcome. Dr. Gurg goes above and beyond making sure his patients are treated like family, like they are his own. This doctor is very patient, caring, understanding, honest,…most importantly makes his job a priority providing customers above 100% satisfaction. I would also like to mention the secretary for giving me an amazing experience. I would also like to thank the doctor, who’s name I didn’t get but was also just as caring. Thank you so much, you now have a loyal customer and a loving pup that will live healthier and have an amazing life a head of him. Salute!
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