Boston Pizza

Name: Boston Pizza
Address: 6254 Currents Dr NW, Edmonton, AB T6W 0L7, Canada, W, Canada

3.9/5 ★ based on 8 reviews

Contact Boston Pizza

Address :	6254 Currents Dr NW, Edmonton, AB T6W 0L7, Canada
Phone :	📞 +787
Website :	https://bostonpizza.com/windermere
Categories :	Pizza restaurant ,
City :	W

6254 Currents Dr NW, Edmonton, AB T6W 0L7, Canada

Best Pizza restaurant in Canada

P	Pankaj Gupta on Google ★ ★ ★ ★ ★ We go to this place almost twice a month. Yesterday was a nightmare when no server attended to us for almost 20 minutes while they were passing by us many times. I had to finally ask the front desk if they were short of staff to which he said ‘no we aren’t’. He didn’t even apologize and sent someone after 5 minutes. Food was good as always but the server was not polite and straight forward as if we committed a crime asking for service on our table. We shall not be going to this location anymore and try somewhere else. It was a really bad experience. Management must change or train their staff and bring old servers back.
B	Bryan Tung on Google ★ ★ ★ ★ ★ This location for some reason doesn't list all their food items(specifically pasta that I noticed) on their website ordering menu. I can see items like the smoky mountain meatball spaghetti at many other restaurants around town, but this location doesn't have it,amongst many other items. I've been inside a long time ago and remember being treated poorly by the management staff. The server was fine. For whatever reason, this location seems to be just worse than the other locations in Edmonton. I ordered delivery pizza from here recently and the toppings and cheese were skimped even though I ordered large, I was getting the toppings/cheese of a medium or even small then just extra bread/crust to make it a large size. I will avoid this location until I hear or see that they have improved greatly.
S	Sim on Google ★ ★ ★ ★ ★ We were served by a woman named Alyssa I believe (her name tag was peeling off). She stated she was management. We asked to substitute nacho chips to cactus cuts and denied it. We stated we have done it in the past. When our food arrived she never once asked how it was or if we need anything. Not friendly at all. Then we had 2 other young men help serve. They were awesome. She apparently disappeared without letting us know? Food was great. Definitely will not return to dine in.
E	Ekew on Google ★ ★ ★ ★ ★ I ordered through Skip the dishes and the driver had failed to arrive in the 1 hour window; I also received the message on the app indicating the delivery was made when it had not. I called the restaurant delivery line and the physical restaurant. They were very apologetic and told me they had contacted the driver who was still on the way with my food. It finally arrived over an hour and a half late and was frozen solid. The manager on duty was very professional and understanding and urged me to contact Skip the Dishes to get a full refund from which we could then proceed. They couldn't do the refund themselves as it was Skip who took the money. Skip the Dishes refused to give me a refund, instead only offering 50% off of affected items (what they deemed affected) and $5 dollars in points when I said that was not acceptable. The reasoning was I still got the food so they didn't see what the problem was. The actual restaurant admitted fault and that I was entitled to a refund but Skip the Dishes still felt the need to not only patronize me but refuse a proper refund and then deny any and all help. It was Boston Pizza and the amazing manager (I really wish I could remember her name) I had talked to who stepped up and made it right. They remade all the food and comped the whole meal. I came and picked it up and actually broke down into tears when I was told I didn't have to pay. Prices have gone up because of the pandemic but I don't mind paying a bit extra and giving my patronage to businesses like this Boston Pizza because how amazing they were in this situation. For delivery orders, I suggest calling them directly, don't wast your time and money on Skip the Dishes.
H	Hari Singh on Google ★ ★ ★ ★ ★ Last couple of times things have been hit and miss with this place. I always check before I leave and have caught items missing. Today I ordered take out due to it being busy in front entrance, I didn't want to stand out and check so when I came home my Kid's meal was missing all together. Extra gravy was missing and pizza looked like it had been either dropped or the thrown in. Had to go back to get the missing food. By the time I made it back my food was cold. When I opened the food to feed my kid tacos looked like person making them was angry at the world. One Taco had all the chicken other was missing chicken etc etc.Not a good experience and definitely felt like I wasted $150.
A	Ali ElGendi on Google ★ ★ ★ ★ ★ VERY BAD, RUDE & UNPROFESSIONAL MANAGER called BRENNAN with no managerial or communication skills what so ever. Won’t go back or recommend it to anyone as long as he is the manager. We were dining with 2 other couples with our kids on a separate table just behind ours. Service was very slow although there was only 3 or 4 tables including ours. Our server Casandra was very good, friendly, professional and helpful. Our kids came to ask us asking why is the food is late a couple of times which made Brennan the manager tell us the second time in a very rude and aggressive way that THIS IS YOUR LAST WARNING for you and for your kids not to leave the table, thinking he is talking to some small kids in a class. Table behind us has 2 kids literally crawling on the floor as they were also bored, he did not even address it or speak to the table until we pointed it out to the staff. I can understand if he is trying to apply covid rules, my problem is the way he spoke. We called him back to address his unacceptable behaviour saying we don’t accept the way he was talking to us. He did not let us finish and asked us to leave which we didn’t do just to prove a point. I never dealt with such a manager with poor skills in any restaurant before. Thankfully he did not ruin our evening, we still had fun and enjoyed our late meals.
C	Charlie Mackie on Google ★ ★ ★ ★ ★ Got take out from them twice now first time was meh for just wings. This was gross, half the calamari was in a big uncooked dough ball other half was soaking wet because they threw lemon on it for a delivery order and soaked through the food and the box...
H	Hansi on Google ★ ★ ★ ★ ★ As usual a good experience at BP, they had something called "kids eat free" when we visited and so the place was so crowded but we were able to get a table. The creamy mushroom and spinach bake was soo good. Hot & tasty. We felt really full.