Boston Pizza - Edmonton

4.1/5 β˜… based on 8 reviews

About Boston Pizza

BPI is Canada’s number one casual dining brand.  The Boston Pizza brand has served communities from coast-to-coast for over 56 years since opening its first restaurant in Edmonton, Alberta in 1964.  Today Boston Pizza proudly remains a Canadian company with its hundreds of local franchise owners operating more dining rooms, sports bars and patios than any other single brand in the country, along with take-out and delivery.  BPI has been recognized as a Platinum Member of Canada’s 50 Best Managed Companies and has been a Franchisees’ Choice Designation winner for eight consecutive years.

Contact Boston Pizza

Address :

12104 137 Ave NW, Edmonton, AB T5L 4Y4, Canada

Phone : πŸ“ž +787777
Postal code : 5
Website : https://bostonpizza.com/castledowns
Categories :
City : L

12104 137 Ave NW, Edmonton, AB T5L 4Y4, Canada
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Arthur Maitwe on Google

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Very nice experience. Hadn't been to any location in about 5 years. But was good to go to this one. The bar area is kept separate at this location. The menu offered pizza, pasta, burgers/sandwiches and all sorts of starters. So one can get all kinds of food and not just limited to pizza. The background music sounded like a top 40 radio station, but wasn't too loud. Otherwise, great service and great food.
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Jordan on Google

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The bar was not that busy, for an oilers game there should be more staff. Took 30 minutes to an hour to get served beer and food, we asked for our bills and waited 39 minutes to get it. Service is extremely slow here
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Nariel the True on Google

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Service was excellent and the jambalaya fettuccine is delicious. Have always been happy with this location. I can’t wait for the patio to open up again!
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omar juve on Google

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I always like to go there on Wednesday and try their delicious and special wings! I like their food but unfortunately today the service wasn’t the best ! Took a lot of time to come and take our orders, usually they got us a wipes especially with the wings but not today other than that it was a good experience but last time was much better.
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Caitlynne Brunet on Google

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Probably the worst BP location ever. The service is terrible and very slow. Everyone at this location is judgemental and rude. The food is never cooked properly. Our waitress Brittinee (however you spell her name) was awful and not welcoming at all. Took forever to get our drinks. Definitely will not go back to this location. If you want a nicer more fun location go to the one down the road at Northgate.
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Sarran Nunoo on Google

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I’ve been here few times and never had issues. But the one star is for today. I ordered the dill chicken sandwich. Half way through my sandwich I noticed the chicken was chewy and and tasted undone. I’m pregnant and worried about infection. I told the server politely. Instead of listening to me or try to fix the issue she stated right away let me get my manager as if I was trying to cause trouble. The manager come over and told me their chicken are precooked and only deep fried in store so there’s no way it’s uncooked. I’m sure the server could had told me this instead of calling the manager. My daughters were with me and didn’t want to make a fuss so I let it slide. I didn’t finish my sandwich. The server was cold and condescending from start. I ordered a drink for my daughter and she told me it’s not included with the meal as if I don’t have money to pay if it’s not included. She also asked me to pay while we were eating dessert. I told her to wait until And I will pay when I’m done. Poor customer service. If I told you I’m not happy with my food, at least do something about it. I will not eat here again
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Michelle Cantin on Google

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We order delivery a few times a month and they are generally good. These last few times haven't been so great. Yesterday was the tipping point. The bun for the burger was soggy. The lettuce and tomatoes for the burger were nowhere to be found. The dip container for the onion rings had exploded all over the onion rings and burger. My partners sweet potatoe fries usually come with a dip on the side... This is what he got instead (see image). $70 for a meal for 2 and can't even eat half of it. A year or so ago, Boston Pizza said they would send us some sort of coupon because they had forgotten the lettuce and tomatoe for the burger. Never got the coupon.
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Dominique Faith on Google

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I always come here for jambalaya. It's so good. A little too much garnish but the jambalaya is always fresh and delicious. The kids chicken strips are also a hit with my son.

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