Big Rock Communications Ltd - Okotoks
3.6/5
★
based on 8 reviews
Contact Big Rock Communications Ltd
| Address : | 108 Elizabeth St, Okotoks, AB T1S 1A4, Canada |
| Phone : | 📞 + |
| Postal code : | 1 |
| Website : | http://www.bigrockcom.com/ |
| Categories : | |
| City : | S |
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Tanya Ryan on Google
★ ★ ★ ★ ★ I had a broken space bar. I was told it would be 4-5 days for parts, and then a 4 hour fix in the shop. It was repaired, and back in my lap in ONE DAY. The parts happened to show up early, and Nick finished everything the same day I dropped off. Amazing. Thanks guys!
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Ed Butzwiggle on Google
★ ★ ★ ★ ★ I wish I could give them less than a one star.
Don't listen to the owners review apologies. I don't believe him. He's only trying to cover his and his company's incredibly dishonest and incompetent practices. I seriously question the supposed glowing four and five star reviews. It's likely that it's their relatives or good friends offering them, not regular customers.
Seriously.
I would love to offer a positive review but from my nightmare experiences I just can't. Look at their review pattern of horrible business experiences. I wish I'd seen them before, because I would never have gone to them.
I'm Very disappointed in Apples' choice of Premium Service Care providers. I brought in my item at Apples request to get it repaired. Glen and his people were less then professional and not helpful.
They finally did the necessary simple repair but then they informed me they had broken something in it, but I would have to pay for it. What? No matter what I said, Glen and his workers refused to pay for the damage they did and admitted to.
Totally incompetent and Dishonest business.!I would never recommend this company. If you do business with these guys, you do it at your own risk.
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Brian Nguyen on Google
★ ★ ★ ★ ★ Display on my iPhone wasn't working, came in and dropped my phone off, an hour and a half later it was already fixed. Great service, highly recommend. Saves the effort of driving to Chinook.
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Joyce Jollymore on Google
★ ★ ★ ★ ★ I was very pleased with the service and knowledgeable staff. Apple was not able to get me a battery for my 2010 Macbook Pro and suggested I go to a Certified Service provider. Glen at Big Rock Communications did a diagnostic on my computer and determined that everything was working well except the battery. He was able to order a replacement battery and it arrived within a couple of business days. Today my battery was replaced quickly and my computer was diagnosed again. The cost of the part and service was exactly the same as the quote. I am very happy that I found Big Rock Communications and will use their services again if any of our other Apple products need service in the future.
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MyNameTaam on Google
★ ★ ★ ★ ★ Absolutely phenomenal customer service and quality from Big Rock!! Got my computer fixed up in only a couple and it's working good as new! Very comfortable with updates, progress, and questions! All with UNBELIEVABLY fair pricing and friendliness!
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Patrick Inkster on Google
★ ★ ★ ★ ★ GREAT service! Would absolutely deal with again. Came in for an Apple iPhone charging issue and dealt with Jocelyn. Super professional and personable and made a frustrating situation simple and easy!
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Norm Brennand on Google
★ ★ ★ ★ ★ Hats off to Nick and Big Rock Communications!!!! After three trips to Iron Cross Mall, and never ending frustration, to have my new camera set up to transfer pictures to my I phone Miracle Man Nick solved the issue in 60 seconds maximum.....I was truly stunned!!! Can't say enough how much I appreciated his knowledge, and willingness, to find the solution. GREATLY APPRECIATED!!!!!!
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Niki Busch on Google
★ ★ ★ ★ ★ I highly recommend this company! They are knowledgeable and so helpful. I had phoned after a chaotic morning with a broken computer and with a little advice over the phone we figured out a work around until we could officially get this fixed. It is huge to find businesses that will help a person out even when they aren't getting paid. I will be giving them my business in the future for sure!
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