Best Buy
3.7/5
★
based on 8 reviews
Contact Best Buy
| Address : | 113 Mnt Masson Bldg. C Unit 2, Mascouche, Quebec J7K 3B4, Canada |
| Phone : | 📞 +87889 |
| Website : | https://stores.bestbuy.ca/en-ca/qc/mascouche/113-monte-masson-bldg-c-unit-2 |
| Categories : | |
| City : | K |
| Description : | Chain retailer with a large array of brand-name electronics, computers, appliances & more. |
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BobbyTheOnlyOne Gringo on Google
★ ★ ★ ★ ★ Geeksquad service they charging you 150$ to remove windows 10 S (hey type on google how to remove windows 10 S) is going to take you 3minutes even if you dont know what is google !! worst service I ever seen in my life this is the reason why store are going to close in the near future.... get a grip
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Sikarnakumar kunaratnam on Google
★ ★ ★ ★ ★ I gave to repair my Sony receiver 1080 January they said they can’t repair I have warranty 4 years
They told me one week they’ll call back for gift card now I’m waiting other 2 months last week i went their I asked them they told still waiting for mail
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Maxime Bélanger on Google
★ ★ ★ ★ ★ Employees are always ready to assist you and make sure you have the right thing and everything you need. Friendly. Good service plan, not overprice when you see/understand what you have access to. Great choice of product in store and even more online.
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Frederick Bouari on Google
★ ★ ★ ★ ★ Buy far THE WORST experience I have had in a tech good store. The service was so poor and even worse from the manager.
So I walk into the Best buy on a Sunday evening at 4:55 pm realizing they are closing soon, I had just made it and mu situation was a critical one.
I had forgotten my mac book pro charger at a friends house and needed it for work the next day. I thought I would just go to my local friendly Best Buy to get a replacement.
The staff had no intention to help me and I felt this right off the bat. I felt maybe a manager would be helpful. When I asked for one I got this totally rude and unwilling to help manager who clearly just wanted me to leave.
The service was poor and they didn't even have a charger in stock. Because of this terrible experience I shall make sure to boycot this poor service company and continue to buy my good online.
Zero smiles, zero intention to help - just a terrible experience. 0/10 BRAVO!
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Chris Ugolini on Google
★ ★ ★ ★ ★ Their selection is decent but sometimes priced higher than other retailers or online. Fortunately, they have a "lowest price guarantee" which is nice. Just show that what you're comparing is indeed exactly the same and they'll match the price. If it's within 30 days (if I remember correctly), they'll refund the difference, as well.
Specific to this location, I found the customer service to be spotty. I was looking at Chromebooks for about quite some time. I had to go ask an associate who was alone and on his phone for help since the laptop I wanted seemed to be out of stock and wanted to know their policy on buying demo products.
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Bhavik Patel on Google
★ ★ ★ ★ ★ Can't call the store and false advertising on the website saying they have unlocked phones but then they say they aren't allowed to sell it.
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Richard Green on Google
★ ★ ★ ★ ★ Very satisfied and we purchased Sonos Woofer to go along with my Sonos Arc speaker. Support help was great and very attentive.
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julian mazzarelli on Google
★ ★ ★ ★ ★ Manager Choufani did not want to process my return. There was no reason for this. I bought a TV last week (less than 30 days), and he told me to return it at a different Best Buy. As a former employee, the reason for this is because stores do not want to take the “hit” on a purchase that large.
Best Buy is not a franchise, and this goes against its own return policy.
I will launch a formal complaint against the stores general manager, Choufani. 0/10
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