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naveen b on Google

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They are good at resolving bell network issues. I have been using the Bell mobile since last year, last week I faced an issue with my eSIM and received a poor response from Bell customer service calls & chat, they requested me to convert my eSIM to a physical SIM and I had to go to this store. Anna understood my issue and helped me in the whole process and reactivated my number. She is a pro and professional, and commendable. Thank you!
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Dnyanesh Bailoor on Google

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Initially when I installed the Bell Internet 2 months ago I was not getting a good range in my house and the Bell technicians told me that fibre modems cannot be relocated and I had to buy pods. Please beware if you own 3 storey townhouses (or have usable area greater than 2000 sq.ft.). The new modems do not cover the entire range. When I reached out the customer service team they did offer me a resolution. Still giving 4 stars and would recommend that the company train the sales staff on some of the new technicalities to ensure that there is no inconvenience to customers.
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Ahmed Altaweel on Google

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I met a sales representative there , his name is Iad Issa , he is professional, has nice communication.
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Jordan D on Google

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Luckily I can call and not have to deal with the staff of that store, who made up stories as to why they can’t help me.
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Tony Massari on Google

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My experience with Mashal was very comfortable. She was knowledgeable and friendly. Very experienced. Thank you!
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Anshuman Ghosh on Google

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I'm sharing this feedback with reference to my recent interactions with Sales Team for Home Internet. The whole approach and their communication was driven by their indifference in their attitude - I spoke to 2 different people. They did not care if the customer is seeking a better solution. One of them also said that I should have taken the deal when it was being offered. It made me feel that the customer doesn't matter to them. I got a feeling that they have this don't care attitude and more so because of the monopolistic approach in the region. I had to opt out. They think that the customer doesn't have a choice. I would say that they are wrong and living in a different world. Disruptions will happen and customers will move out.
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Jocelyn Hart on Google

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Thank you so much to the gentleman who has helped me the past few days, he did an amazing job explaining everything and was very patient. Thank you for your great customer service!
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Vandy Leigh on Google

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If I could give the staff here a minus rating I would! I have been a loyal Bell customer for over 10 years and their customer service is usually great. I was so disappointed by the staff at this location on Maple Ave, Milton. Extremely unprofessional, lacking product knowledge and unaware of their own inventory. Wasted my time going in there to replace my phone with a cracked screen. The phone I wanted wasn't available so they told me that their manager will call the next day to discuss. He never called. Wasted my time again and went in to speak to the manager who said he would call me in a few days about the phone & new plan...it has been 2 months so I stopped waiting for this unprofessional, uncaring manager to call me. What a poor,poor example of leadership, or lack of it at this location. I guess my business wasn't needed or important enough and their sales are through the roof so no need to waste time on customer service or additional sales. Don't waste your time going to this location.

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