Bank Medical Centre- Walk-in Clinic-Family Practice-Multidisciplinary clinic

2.7/5 β˜… based on 8 reviews

Contact Bank Medical Centre- Walk-in Clinic/Family Practice/Multidisciplinary clinic

Address :

1935 Bank St, Ottawa, ON K1V 8A2, Canada

Phone : πŸ“ž +9
Website : http://www.bankmedicalcentre.com/
Categories :
City : V

1935 Bank St, Ottawa, ON K1V 8A2, Canada
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Chris Nerpin on Google

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I visited this clinic and was sent for an x-ray. I had the x-ray done on September 15. I have called numerous times to be told they haven't received the report. I confirmed with Premier Imaging, where I had the x-ray done, the report was sent on September 17th. Premier Imaging then re-sent the report on October 12. It is now October 19th, and I continue to try and get he results and continue to be told the same thing, they have not received the report. I am still in pain, and so the issue has not resolved itself, and clearly it was a huge mistake to trust this clinic with my health. Terrible patient care.
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vanessa McArthur on Google

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Very long wait time. Amazing doctors, very hard working people.
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Joan Bueckert on Google

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I needed a pre-departure Covid PCR test and the schedule at Bank Medical Centre provided the best option for me. I found the staff friendly and competent and I received my results the same day.
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Ashley on Google

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I was skeptical about going given their low reviews. But I went anyways around 2pm and asked the secretary about how long the wait would be. She told me it would probably be 2 hours and she said I could leave and she'd call me when it's almost my turn. Unfortunately by the time it was my turn, I had a meeting for work. She secretary was so nice and said she'll call if they have any more slots open for me. She followed up after saying they didn't have any more slots and suggested that I come in right when they open the next say so I wouldn't have to wait. I appreciate all her help, she was fantastic. The doctor was also very friendly and helpful.
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Jason K on Google

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Stars are for the doctor and the nurse only. Unfortunately, the receptions took 3 of them away. Came into this clinic for a few times for the past couple months. I have met 3 different receptions at the walk-ins, they are all whether unprofessional or extremely rude. I do not expect the receptionist knows everything, however, when you ask them questions, they seems to be annoyed. They would give poor explanation or even faults answer which is way worst than β€œI am not sure”. And also, the people who work at the pharmacy do not wear mask! At least for both time I visit lately. Edited after their reply: I am switching it to one star now as the person who write this feed back either lying or is not presenting physically at the clinic himself/herself. Since the staffs at the pharmacy, the lady DID NOT wear a mask and the guy did not wear it PROPERLY for BOTH time I was there. And no thank you, no need to discuss further as your clients will see it. As well as I put everything I needed to say here.
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Saman Tayari on Google

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I have a family doctor(?) there who practically does not exist. Have left messages multiple times and no call back. Well the only two interactions I had with him, he forgot about taking the action he promised to take. Why two stars: the receptionist was nice on my in person visit. Otherwise 1 is my choice.
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Addis SIKA on Google

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THE WORST Clinic in Canada. If it was possible To rate no star I would give it To this place. These Two receptinists are very rude and ingorant. This morning I tried To go for Walk in and they almost chase me out of the place. They believe they are making you a favor. When I got in the office they were talking about thier personal business saying to each other for 10 mins before saying " hello". They Said it is only on appointment and I asked them if I can take one they Said no. I have To Call. Now when I called they dont want To answer the Phone Call. I Will never go back
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Keara D'Angela on Google

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My boyfriend has a family doctor ( Dr. Dutta ) at this location and his doctor is a very bad communicator he made a requisition at shoppers to get his medication refilled and a week later he went to pick up his refill but they had not received anything from the doctor so we made an appointment 2 days later went in and asked the doctor to refill his prescription instead of telling us that he put the prescription through the night before he decided to just tell my boyfriend that he is a pill addict. Now my bf has medical forms that he needs signed so he sent them in over two weeks ago and no response so a week ago and just last night he tried re sending them just to find out they blocked his email address and can no longer send them emails. He can not go in personally due to a private matter and still needs his medical forms filled out. I would not suggest getting a doctor here they are extremely rude.

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