Avis Budget Car Rental - Richmond
4/5
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based on 8 reviews
Contact Avis Budget Car Rental
| Address : | 5951 Minoru Blvd Unit 173, Richmond, BC V6X 1A3, Canada |
| Phone : | ๐ +89 |
| Postal code : | 6 |
| Website : | https://www.avis.com/en/locations/ca/bc/richmond/r1r |
| Categories : | |
| City : | X |
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Gladys Tsang on Google
โ โ โ โ โ I just had the best experience with Ali at this rental car location. Due to COVID-related reasons, I had to cancel a booking. Because I had prepaid, the cancellation had to be done through their central booking line (a 1-800 number). He told me that due to the circumstances, if central booking didn't offer me a full refund, I should ask them to call him and he would straighten things out. (Usually, if you cancel more than 24 hours before your reservation time, they will refund you your total minus $50.) The agent at central booking couldn't offer me the full refund and Ali got it handled for me. He really went above and beyond and I will definitely remember this next time I need to rent a car. Thanks, Ali!
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Jake Blackmore on Google
โ โ โ โ โ Ali is an incredible owner. I'd refer everyone to him if they are ever in need of a rental and it's not even close. Best service I've had in a long time. Upgraded me to a nicer car at a cheap rate. Kindly extended my rental after my car was help longer in the shop. And a day before returning the car unfortunately got a chip in the windshield. Ali was very understanding and went above and beyond going through the next steps with me. Truly a good man. 10/10 across the board!
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J Lawrence on Google
โ โ โ โ โ As everyone else is saying, Ali who owns this location is incredible. This was the absolute best service I have got at a car rental place anywhere in the world. He thinks fast on his feet to problem-solve for his customers, and if there are no problems youโll simply get blessed by his cheerfulness.
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Mike Tyson on Google
โ โ โ โ โ Went over and above to smooth out some kinks from the travel website and help us adjust our rental in response to fluctuating travel restrictions. Will definitely rent here again.
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Jack Mehoff on Google
โ โ โ โ โ Great experience hassle free. Upgraded me free of charge. Guy behind the counter was a gem Iโll definitely be getting my rentals here in the future.
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Ray Staats on Google
โ โ โ โ โ Rented from Avis at Vancouver Airport, was "advised" that it would be a good idea to get a vehicle with snow tires at an additional cost of $20 per day. En route to Whistler we found out it is law to have snow tires on your vehicle. Money grab.
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Sean Murray on Google
โ โ โ โ โ Went to Avis on Minaru to rent a car for the weekend. Kenny was incredibly professional and courteous. The car was ready when I arrived, it was clean and well equipped. I would highly recommend this Avis location for a car rental.
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Li Chun Lin on Google
โ โ โ โ โ Ali is definitely the best guy to work with. Very friendly and understanding. He stayed open 15 mins longer for me to pick up the car due to flight delay. The system quoted me the wrong price and Ali fixed it in no time. Hassle free experience and on top of that, I get free upgrade. Couldn't be happier. I will definitely rent again when I returned to BC.
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