Ashton Plumbing, Heating & Air Conditioning
4.9/5
★
based on 8 reviews
Contact Ashton Plumbing, Heating & Air Conditioning
| Address : | 48888 Hazel St #308, Burnaby, BC V5H 4T4, Canada |
| Phone : | 📞 +77 |
| Website : | https://www.callashton.com/ |
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| City : | H |
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dan10450 on Google
★ ★ ★ ★ ★ Absolutely blown away by the level of professionalism, knowledge and service provided by Ashton. My technician Mo was absolutely amazing. He was friendly, thorough and showed me each step he completed. Offered additional services with no pressure. Thank you Ashton!
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Monique Dancause on Google
★ ★ ★ ★ ★ Mo and Micheal came in to replace my furnace and take care of other plumbing issues. They were on time, courteous, respectful, professional and very knowledgeable. I liked that they took the time to explain the product I purchased and how it works. I also appreciated that they cleaned up and left my place without a trace.
I was very happy w the salesperson Jeff who knows his stuff and he’s a great person to deal with. He provided me w excellent recommendations for high efficiency furnaces at a competitive price w some extras to make it worth it for me. The administrative staff is friendly and efficient. All around... it has been a very positive experience. I highly recommend Ashton for plumbing and furnace services and installation.
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Vania Musa on Google
★ ★ ★ ★ ★ I reached out to Ashton Service Group for the first time for our water heater issue and I am pleased with their quality customer service. Ashton's team seems like a dream team. Each of the them really puts customer service first and treats us with high consideration. For less than 2 days, we get our hot water back (from my initial email to the completion).
It is started with Stephen at Ashton's office ensuring that a comprehensive assessment is done as soon as possible on the same day. He also patiently helped me with the payment details and even followed up with an email to ensure transparency in expenses. Followed by Mike who ensured that the pricing was quoted properly while providing few suggestions on the water heater tank solutions based on our need. Ashton's techs, Moe and Kevin worked cohesively as a team. Their genuine passion for quality service can be clearly seen the moment they introduced themselves to me. What I appreciate the most from Ashton's technicians is that aside from focusing on task at hand, they are also assessing potential issues that need our attention whether it is for a temporary maintenance or a long-term improvement. They generously shared their knowledge and expertise.
Thank you so much Ashton's team. I am looking forward to building a long-term partnership with you! It has been a very positive experience so far.
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Eleanor Lea on Google
★ ★ ★ ★ ★ I normally don’t give reviews but I was impressed with Ashton’s service and wanted to share my experience. Last November, after a pipe burst, Jason from Ashton recommended that I repipe my whole house because I had poly b pipes that needed to be changed. It was big job and their quote was on the higher end: However, I chose Ashton group because Jason was very knowledgeable, respectful and trustworthy. If I am to open my house to contractors; I want to make sure they know what they are doing and that I can trust them. They did not disappoint. Jason and Jay worked on my contract for about a week. Each day they arrived, they were on time, accommodated my schedule, and were able to explain everything they were doing. They also left the place clean (they would vacuum each day before they left) and would wear shoe protectors when they entered the house. I appreciated that. There were no “surprises” and the project was done on time and on budget. It has now been over a month and I still have not any problems with my pipes. Even though their quote may be on the higher end of the scale, I felt it was a good investment as I received quality service and a true price from a team who was very pleasant to work with. I would not hesitate recommending Jason or Jay to others.
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Paige Freeborn on Google
★ ★ ★ ★ ★ As always, Ashton delivers! From Arlene's kind attention during the booking inquiry process to Mike's professional, speedy, careful service, our latest Ashton visit was a no-hassle experience. Mike was on time, kind, courteous, and clearly outlined what the problems were, quoting us a price before the work began. He was even willing to take a quick look at some other issues we are having with our plumbing, diagnose the issue, get us another quote, and set up a return visit. Highly recommend!
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Brody Goble on Google
★ ★ ★ ★ ★ Needed a hand with an appliance install so I gave Ashton a call. They happened to already have a service vehicle in my area on another job-site that day and were able to fit me in on short notice. Riley was very nice, put on shoe protectors and made sure everything was perfect. I appreciated the effort he spent on making the lines straight and symmetrical and the "details" perfect, even the things that may be hidden from normal sight. It really showed their professionalism while keeping the rates very competitive. All in all couldn't have been more pleased with their service and would be happy to call them again.. easy!
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Ken Lee on Google
★ ★ ★ ★ ★ Xavier and the Ashton team were excellent. They showed up on time, finished the job faster than I envisioned and were very professional.
Dealing with trade contractors in the past has always been stressful. But Ashton is one company I would highly recommend to anyone looking for this type of service.
It’s unfortunate my buildings strata corporation uses another company as their preferred vendor as I feel Ashton would be a better option overall.
From the time Tyler came initially to inspect the unit. To Jeff managing the project and now the final install by Xavier and team I can’t help to imagine why can’t all companies work in this efficient and professional manner.
Also they are not shy asking for feedback, hence this write up. There is constant communication between the client and the company. No hidden agendas and extremely upfront throughout.
Overall very pleased, happy that things went smoothly so far (there still a ceiling to patch up, but that is another third party contractor) and would recommend Ashton to anyone.
Thanks again.
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Punam Sharda on Google
★ ★ ★ ★ ★ I would highly recommend Ashton Service group. We trusted them to install a new furnace two years ago. We have had regular maintenance and service calls since then. We have found all the staff we had interactions with to be highly professional, honest and informative. They take pride in their work.
Mo did an amazing job today!! We requested him to come back and replace our hot water tank next week. Thank you for sharing your wealth of knowledge with us and for putting your customer’s needs first.
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