Aritzia
4/5
★
based on 8 reviews
Contact Aritzia
| Address : | 705 Saint-Catherine St W, Montreal, Quebec H3B 4G5, Canada |
| Phone : | 📞 +8 |
| Website : | https://www.aritzia.com/en/store%3FStoreID%3Daritzia-centre-eaton-montreal |
| Categories : | |
| City : | B |
| Description : | Chain of eclectic boutiques, stocked with trendy women's clothing & accessories. |
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Maia on Google
★ ★ ★ ★ ★ Please someone give the sales staff in this store some customer service training. I walked in excited to buy an Aritzia coat and left not wanting to ever buy anything from Aritzia. Not friendly and not competent or helpful.
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Flora H.I on Google
★ ★ ★ ★ ★ I was racially profiled at this store; I was asked to leave my purse in a locker before entering the dressing room when all the other women were allowed to enter with their bags and coats without any questions asked. when I confronted the sales associate about it she made up some stupid excuse that not all stores do it but this one does. It was quite clear that this was done because I was the only person of colour in the store.
I love the clothes but I will stick to buying online because the customer service is horrendous!
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Paquita El Maestro on Google
★ ★ ★ ★ ★ I love Aritzia, but when I go to this specific location I find it hard often to get the same quality of Customer service. Sometimes I go and I am greeted right away and other times the staff seems too busy to bother. I had a bad experience with one of their staff member. She gave me attitute because I did not purchase any of her suggestions. Plus one of my co-workers said that she was looked out by this same girl in a weird way, because she was not purchasing.
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Janet Alley on Google
★ ★ ★ ★ ★ I have mixed feelings. I loved Aritzia before walking into the store. I mean I still do but some of the girls there are just not friendly. I only order online but the store is near my work now so I decided to take a look today. Some girls greet you as soon as you walk in and offer you help, others completely ignore you or act bothered if you ask them something. For this reason I didn't buy, I tried on then placed my order on my own, I don't want to give them any commission for being so rude and unhelpful.
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Noorani Ladhani on Google
★ ★ ★ ★ ★ I love Aritzia but I visited this store location yesterday at 6:30pm and was absolutely appalled by the service I received. The sales associates were really rude and the customer service was subpar. In addition, the cashier yelled at my sister and was incredibly impatient when my sister did not hear the cashier asking for her phone number.
I will not be returning back to this location.
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Alana Golan on Google
★ ★ ★ ★ ★ This location has a super chill vibe and also never fails to maintain an impeccably organized store. I love how each employee clearly has their own sense of style, but they also respect that their customers do as well. Thanks to Laurence for being such a well rounded stylist who served as a particular inspiration for today’s shout out. Also an important mention to Emily the store manager whom, undoubtably, manages to successfully guide her employees when it comes to finding an amazing balance between work efficacy and top notch customer service.
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Laura Graves on Google
★ ★ ★ ★ ★ Good basics for all the lounging clothes needed during covid. Quick delivery and a good return policy if something doesn’t work out.
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Dannie A on Google
★ ★ ★ ★ ★ Went to try on some pants. When I was done I was I was looking through my bag for my shoe horn (it sounded like I was just searching through my bag), the sales associate opened my changing room curtain without my consent to see if I was doing “okay”. And that was not okay to open my changing room without my consent and to assume that I was probably shoplifting by looking for my shoe horn. Didn’t want to cause trouble by speaking to the manager since it was clear what kind of culture they have at aritzia, it’s better to use my local guide platform for the whole world to know what kind of brand these sales associate stand for.
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