Alberta Precision Laboratories - Calgary

Super friendly staff, but they seem so unorganized.. not very efficient either.. I have been to smaller places that work faster.. first time I came here I had an appointment and waited over 50 min . This time I don't but was here very early ... I have been waiting for over 2 hrs to get my test done ..

This lab is usually relatively good for medical bureaucracy. Today they were terrible! I arrived at 11:25 for an 11:30 appointment. The check in line was 5 or 6 people long. i am in a back brace with a broken back so I by-passed the line and went to another front desk person and explained that I could not stand in line that long. She checked my ID and took my paperwork to the check in clerk .I then waited 1/2 an hour to get called into a room. No problem. It was a full waiting room with a lot of walk-ins. I then waited for another 15 minutes in the room, my back pain getting very bad by now .I finally went to the door and flagged a tech down and asked for some service please. She went to the front and one of the clerks stuck her head around the corner and asked if I was OK. I gave an emphatic NO and explained the situation again. A few minutes later a tech finally came in to take my blood and noticed I was supposed to get an EKG as well. When she had finished taking the blood samples she said I would have to move to an EKG room .Fine. No problem .I struggle to my feet and then she tells me none of the EKG rooms are available. By now I've been there for an hour and am in excruciating pain. I storm out with a few choice words about there sanity and no EKG. Also, I couple of weeks ago, I was there for a 7:40 appointment and the outside doors were still locked .I had to hobble all the way down to the end of the minimall and come back up to the other set of doors which were thankfully open. And last but not least, the first time I went to this particular lab I could not find it because the signage is terrible .There is one tiny little sign in a 2nd story window on only one side of the building near the end of the building and does not even have the recognizable green and blue CLS logo to catch a person's eye!

I've only visited the lab once to take my mom for a scheduled test. We didn't have to wait more than 5 minutes to called for the test. Everyone was very friendly and efficient, and gave instructions accordingly. We were pretty much in and out fast!

Great service - respect to the scheduled appointment time. In & out within 15 minutes.

Came in on Dec 29/21 everyone was friendly and efficient. Has my blood work done by Elaine. She was super friendly and very gentle. Great experience:))

They were never cooperative with me...I hope they have a little patience, not all patients speak English fluently. Unfortunately, they are not impatient and are not cooperative.

Edit: there are 3 Amanda’s at this place. I was referring to Miss Amanda G. :) Thank you Amanda. She is an amazing phlebotomist. I didn’t feel any pain when she was drawing blood from my arms.I was puzzled where those tubes filled with blood came from. Couldn’t believe she just took them out from me. I wish Amanda will be my phlebotomist again next visit. I hope this amazing lady gets promotion and a raise for her exemplary skills. Amanda if you are reading this, I hope you’d get into teaching. Your skills and knowledge will be of great benefit to many people who are afraid of needles.

I booked an appointment online. I like the Glenmore Landing location. Staff are very happy, courteous and efficient. I was in and out in 10 minutes. Highly recommend this location. Close parking too.