Yunda Express North York 韵达快递北约克店

4/5 based on 3 reviews

Contact Yunda Express North York 韵达快递北约克店

Address :

1 Elmhurst Ave, Toronto, ON M2N 1R3, Canada

Phone : 📞 +87
Website : http://www.yundaex.com/cn/index.php
Categories :
City : N

1 Elmhurst Ave, Toronto, ON M2N 1R3, Canada
E
Eva Huang on Google

比之前用过的快递都方便实惠,收到的包裹也完好无损,全程有tracking,令人放心。 当时去到店里的时候已经挺晚了,但店员小姐姐还是很耐心地给我解释寄包裹的条件和需要的收件人信息。而且她们很热心地给我调整箱子的大小,全程都很nice。 从门店送去仓库上航班都挺快的,只要收件人信息齐全了就好。如果这些信息没有填好,快递单是没法出的,自然就会影响运送,毕竟航班不是天天都有。这个疫情期间也能三个星期就到的速度,实在是让我觉得很靠谱。 edit:这个门店的下班时间比其它门店要晚一些,对上班族(或者下课晚的学生)来说都很方便。
It is more convenient and affordable than the courier I have used before, and the received package is also intact, and there is tracking throughout the process, which is reassuring. It was quite late when I went to the store, but the clerk patiently explained to me the conditions for sending the package and the required recipient information. And they are very enthusiastic to adjust the size of the box for me, and the whole process is very nice. The flight from the store to the warehouse is very fast, as long as the recipient information is complete. If this information is not filled out, the courier bill cannot be issued, which will naturally affect the delivery. After all, flights are not available every day. The speed of being able to arrive in three weeks during this epidemic really makes me feel very reliable. edit: The closing time of this store is a little later than other stores, which is very convenient for office workers (or students who leave get out of class late).
T
Toffee Wang on Google

之前没有寄过快递,一了解道原来有那么多门道,原来海关有那么多规定和要求(要收件人的身份证,不同物品有不同的件数规定等等),店员非常耐心仔细地给我解释清楚,还各种帮忙组合调整尝试不同尺寸的箱子,让计重最大化的合理,帮我省钱。因为中国春节停运,我送东西过去的时候是这边节前最后一次收件了,这家店是所有韵达分店里关门时间最晚的,对我这种只能下班以后才有自由时间的人来说太友好了。那天因为给我打包花了很多时间,耽误了他们关店,我感觉有点幸运又很抱歉,谢谢啦!
I have never sent a courier before, but as soon as I learned that there are so many doorways, the customs have so many regulations and requirements (recipient's ID card is required, different items have different regulations on the number of pieces, etc.), the clerk gave me very patiently and carefully Explain clearly, and also help me to adjust and try different sizes of boxes in various combinations, so as to maximize the reasonable weight and save me money. Because the Chinese New Year was out of service, when I delivered things, it was the last time I received them before the festival. This store closes the last time among all Yunda branches. For me, I can only have free time after get off work. Too friendly to people. It took a lot of time to pack for me that day, which delayed them from closing the store. I feel a little lucky and sorry, thank you!
J
Julie Lin on Google

I'm not satisfied with my shipping experience at this location. There was only one customer service representative at the front desk when I walked in and he was on another skype tutoring call with his student. Throughout the packaging process, there was minimal explanation from him on what I would expect next or when the package will be delivered or how long will it take to ship to the international location. I felt I, as a client, was somehow interrupting his tutoring call business. My 3 boxes were not even fully packaged after I made the payment. When I asked for a receipt, I was told they don't usually do this. And when I inquired about tracking information, I was told given that I submitted the last piece of required ID document 10mins after they are closed, I had to wait 3 more days before they can get me one. Again, there was no clear communication on when I would expect what from beginning to the end. Advice to management: focus on improving customer experience and conduct employee training and evaluations. hire someone who at least knows what they are doing and can communicate clearly. Advice to other potential customers: though shipping price is reasonable, avoid this particular shipping location if you can.

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