WIRELESS etc. | Cell Phones & Mobile Plans
4.8/5
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based on 8 reviews
Contact WIRELESS etc. | Cell Phones & Mobile Plans
| Address : | Costco wireless kiosk, 605 Expo Blvd, Vancouver, BC V6B 1V4, Canada |
| Phone : | π +979 |
| Website : | https://mobility.costco.ca/en/ |
| Categories : | |
| City : | B |
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B. Glover on Google
β β β β β Jonathan S. gets 5 stars :) I was having a bad day and he managed to turn it around just with how helpful and willing he was to answer my questions. I actually would have been understanding if he was rude and short with me lol given how busy and chaotic it was with the boxing day sale, but he was the opposite. Will definitely come back to buy my next phone with Costco wireless!
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Crystal Mattiello on Google
β β β β β I had a great experience with Peter! Love the scan to join the virtual line. It was a seamless experience. He was quick, so nice to talk to, and got me the best deal possible. Thanks Peter!!
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Kiren Kaur on Google
β β β β β Peter is amazing at his customer service and has a pleasant personality. Most importantly genuine and friendly. I was lucky to have met him at the richmond costco wireless phone booth which I then bought my phones from him from the downtown location
Strongly suggest to anyone who wants to upgrade with amazing deals to visit Peter..
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pay supply on Google
β β β β β Service second to none. Jonathan was thorough and thoughtful. As a small business owner for the past decades, i deal with countless salesperson and service providers, and Jonathan's authenticity and attention to details are quite impressive. thank you Super J, i will share that within my business community with other business owners too.
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Celine Park on Google
β β β β β Imran and Peter helped me out getting three new phones started.
I had a broken phone that wasn't turning on so I needed a new phone asap. Initially Imran said that he doesn't have any left but he had an extra phone reserved for a customer who didn't need it right away so I was able to get a phone the same day. Then I ended up coming the next day setting up two other phones with Peter. Peter was super patient even though there were lots of other customers!!
Thank you so much for everything!!
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Rachel R on Google
β β β β β Peter assisted my husband and I to convert our phone plans and provided huge value. He was very knowledgeable and friendly. We unfortunately caught him at the end of the day to which the system was experiencing a hiccup. He apologized and was very transparent with the delay; we were not at all bothered to wait and enjoyed our time at the kiosk. Peter maintained his positive demeanour the entire time and continued to keep us updated even when he had to call support. Additionally he was very smooth with the service recovery and left us feeling even more enthusiastic by the end.
Coming from backgrounds in high-profile hospitality service, both my husband and I are not often so eager to leave reviews, but felt it necessary to highlight the positive interaction with Peter on the evening of April 1. Additionally, we want to give a shout-out to Teresa at the cashier desk who was patient ringing us through using our substantial stack of gift cards!
If youβre looking for a great value on new phones/plans, better head over before the deals end on April 4th to see Peter and the teamβ¦A big thanks to the great staff, keep it up!
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B D on Google
β β β β β Had the pleasure of getting Peter as the sales rep. He was amazing amazing amazing. I have never had such a easy, stress-free experience getting my contract renewed, new phone upgrade and the amount of credits he managed on my lines. 5 STAR
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Katie Lee McConnell on Google
β β β β β Really impressed with the staff here. They seem to work well as a team and have the patience of preschool teachers. Liked the virtual line option. Peter and Imran were great to chat with, very friendly. Jonathan was super quick, helpful and calm despite the huge lineups during boxing day deals. Lots of freebies too!
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