WestJet Cargo - Calgary

Name: WestJet Cargo - Calgary
Address: 8063 22 St NE, Calgary, AB T2E 7Z6, Canada, E, 2, Canada

3.9/5 ★ based on 8 reviews

About WestJet Cargo

To our guests, thank you. WestJet is proud to be recognized for three years running as Best Airline in Canada and awarded among travellers’ favorite Mid-Sized Airlines in North America in the 2019 TripAdvisor Travellers’ Choice awards.

Contact WestJet Cargo

Address :	8063 22 St NE, Calgary, AB T2E 7Z6, Canada
Phone :	📞 +897
Postal code :	2
Website :	http://www.westjet.com/
Categories :	Shipping service , Freight forwarding service ,
City :	E

8063 22 St NE, Calgary, AB T2E 7Z6, Canada

Best Shipping service in Canada

R	Riley Arkinstall on Google ★ ★ ★ ★ ★ Shipped a ten week old puppy on a direct flight from Calgary to Halifax. They require the dog to be in a kennel at the cargo warehouse for 3 hr prior to boarding. Our puppy had a tiny little poop in it’s kennel and they refused to board her, which in turn made us come back to the airport pick up the puppy and rebook for the next day. This turned a 5 hr direct flight into a 12 hr ordeal the next day with a 4 hr layover in Toronto-remember this is a 10 week old puppy. When booking the flight they assured us that they had the ability to handle small accidents such as this. Pure laziness on the part of the cargo staff. Furthermore, when speaking to a cargo agent after the fact I found her to be quite dismissive and rude. Whatever happened to the old WestJet?
M	Miss Kelicious on Google ★ ★ ★ ★ ★ Super friendly staff. They even let you chill in your car and call you when the cargo is ready! I like that they do all the loading to your vehicles!
R	Rebecca Kaufman on Google ★ ★ ★ ★ ★ Customer service is dead. Have spent two days trying to ship cargo from YYC to Yellowknife. 5/19 of my packages were too big to fit in the plane, but I didn't find that out until 2.5 hours after the original flight left that the entire order had been bumped. None of the 8+ employees in 5 interactions had the throughout the process noticed or advised that the 5 packages were WAY too big. Wasted my time and made me look like an idiot to my client. Reparation was a whole $50 rebate on a $600 (originally $1000 with the large items :-l). Insulting and such a waste of my time.
D	Don MacDonald on Google ★ ★ ★ ★ ★ Well 5 pups shipped to places from YYC to Abbotsford, Vancouver. Winnipeg and London without a hitch. Need to get one too NL. 5/6 I'm told. WestJet if your listen some good people there. NL is part of Canadian culture. Open it up.
k	kyle V on Google ★ ★ ★ ★ ★ AWESOME. used west jet cargo to send a friend of mines, puppy home to NL and they were super friendly super quick and covid conscious. 2 customers at a time so go early.
B	Brandice Laing Primeau on Google ★ ★ ★ ★ ★ Always get alittle lost finding the cargo shipping building, but I have always received such great service. I breed dogs, expensive small breed dogs. And my puppies are delicate cargo, weighing 2.5 lbs on average. Their destination is to their new home, often leaving me just after 9 weeks and often the new awaiting pet parents have chosen their puppy before they are 2 weeks old. Some before they are born. Families are anxious, concerned and so looking forward to the safe arrival of their new fur friend. Thank you, thank you, thank you for the service you provide West Jet Cargo, for the great and sensitive way you treat my valuable cargo. Calgary location has gone above and beyond to meet my shipping needs and the booking staff is remarkable. From myself and from my clients, to the warehouse to booking and office staff, loading personal and in between; we have nothing but appreciation for the efforts you have made. Without you my pups wouldn't live and be loved across Canada!
B	BARBARA BEATON on Google ★ ★ ★ ★ ★ Thank you for taking such good care of our puppy coming in from Vancouver - especially in this extreme Feb 2021 cold spell. Everyone was so nice, professional etc in answering all my questions and addressing concerns. Thank you too to the booking folks who also answered all questions and concerns.
N	Natasha Beattie on Google ★ ★ ★ ★ ★ They left my 12 week old hairless kitten out in the freezing rain for over an hour. By the time that we got her, her carrier and her were drenched and she was frozen and shaking. I was waiting for her for over 2 hours before they released her. I am unsure if this was a cargo issue or a security issue, as the cargo workers that I talked to were nothing but kind and apologetic, but I am not happy with the treatment of my kitten. She could have very easily died in the temperatures that they kept her in.