West Coast Geothermal Ltd

5/5 β˜… based on 8 reviews

Contact West Coast Geothermal Ltd

Address :

24303 McClure Dr, Maple Ridge, BC V2W 2E6, Canada

Phone : πŸ“ž +7
Website : https://www.westcoastgeothermal.com/
Categories :
City : W

24303 McClure Dr, Maple Ridge, BC V2W 2E6, Canada
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Gerard Charlton on Google

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Scott was amazing yesterday. Even though the company was far too busy in late November to make a guaranteed service call to the other side of the Lower Mainland, he took the time to talk me through some troubleshooting over several phone calls. I have a small amount of mechanical / electrical ability; but, I also know what my limits are. Scott took the time to talk me through them. Problem solved. Early Christmas present for me. Thank you so much. Next time I need some work done, West Coast Geothermal will be getting my business.
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Zayden Jango Alexzander Edward Collrin on Google

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My Geo thermal/System unit would not stay on or cool the house. It was getting hotter out and humid...The fan would go on but after a few minutes the compressor would shut off. i called Scott Martin at West Coast Geothermal, and discussed the issue,,,he gave me advise and different options to fix and diagnose the problem. Then he personally ,drove out to my place ,an hour away today,,,, to see me He looked at my heat pump unit and with in a few minutes fixed the problem. He also left me his card to call or text if I had any problems. I was so relieved thinking,to my self,, that the unit ,I have ,, was over 10 yrs old..and that I was looking at ,,possibly a new compressor replacement or something even bigger. Scott was very calm and patient and efficient and so knowledgeable. I don't think any other company would of spent the time talking with me and giving me options ,,never mind coming out so fast. I will be forever great full. He is a great person. I would definitely recommend him to anyone here ,where I live, as all of the homes are connected to the geothermal system and are all around the same age. Thank you again Scott Sincerely Rose
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Jack Sam on Google

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Scott and his team retrofitted an air-to-water heat pump into my (formerly) natural gas house. Now my house is completely off fossil fuels. Scott is very knowledgeable about different solutions. He helped me plan ahead according to my future renovation goals and suggested the right equipment for that strategy. He got the equipment onto CleanBC's eligibility list so I ended up with a decent CleanBC rebate after the heat pump was installed. The communication with everyone at West Coast Geothermal was professional and very timely. There were pandemic-related issues along the way but Scott's team is responsive and adaptable. All together, we must have exchanged over 200+ emails to overcome the obstacles. The heat pump needed some fine tuning after installation and the team found the time to make things right, even over the busy winter holidays. I highly recommend West Coast Geothermal. I look forward to working with them again when I save up enough for the next part of my renovation plan.
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Katie R on Google

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Excellent customer service from Scott, great work from Kyle, who was quiet and straight to work. Price was fair, and exactly as quoted. Prompt appointment. And good advice from Scott on what to fix/not fix. AC is working again. A very good experience.
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Philip Harvey on Google

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I'm a newer move in to a home with geothermal. During the recent cold snap in February our furnace stopped blowing warm air. We had another company come out but they could not properly repair it. I spent 3-4 hours finding someone who had familiarity with geothermal and/or Bosch units. I was becoming desperate. Scott at West Coast Geothermal answered my call and was able to properly diagnose the issue and explained to me over the phone what was going on and what to do. He spent 35 minutes with me over the phone and now my system works. No bill. He was also familiar with the technician of the other company who tried to do the work. Scott is easy to speak with, very helpful, and I am more than thrilled that I now have someone to call to do any of my geothermal service. Thank you Scott! P. Harvey, Langley, BC
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Rick Jiang on Google

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My apartment's heat pump wouldn't produce cold air. Kyle came by and found problem instantly. It was low refrigerant, so he recharged the tank and now my geothermal cooing machine is running like a charm. It definitely saved us from these crazy hot days. The service price is reasonable. I really appreciate the xcellent work done by Kyle. Highly recommend to everyone who needs an experienced service company which having knowledge of apartment geothermal heating and cooling system.
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Jasrajan Nijjar on Google

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Extremely kowledgeable, professional, and helpful! Gave me a ton of information over the phone about the issues I was having with my geothermal system being in "auxillary heat", and quoted me an extremely fair price to fix the issue! Everything was quick and on time. 100% reccomend.
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John Hinze on Google

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Great service! Scott called me back right away. Even better, he spent at least 15 minutes on the phone with me, walking me through some steps to remotely try to diagnose the problem with my ground source heat pump. He was calm and patient with me. He walked me through restarting the unit and remotely identified the problem (dirty air filter). He thanked me for calling, and his help over the phone was no charge, even though he hadn't even installed our unit. THANK YOU very much Scott.

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