Wendy's

3.8/5 β˜… based on 8 reviews

Contact Wendy's

Address :

5 Heritage Gate SE, Calgary, AB T2H 3A7, Canada

Phone : πŸ“ž +87
Website : https://locations.wendys.com/canada/ab/calgary/5-heritage-gate-se
Categories :
City : H
Description : Fast-food burger chain serving sides such as chili & baked potatoes.

5 Heritage Gate SE, Calgary, AB T2H 3A7, Canada
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Anthony Hektor on Google

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You like fast food? Welp, this might be the slowest fast food place on earth, perfect for bringing your date who can never choose what they want since they give you a complimentary 5 minute wait to choose! Someone in line behind me had time to go to the bathroom and get back in line behind me all while I was at the front of the line with nobody in front of me. Watching the guy behind the counter go crazy on them fries but when I asked for a simple burger, no sides or drink or anything, just a regular baconator, it took them almost 15 minutes to produce it. Still tasted like Wendy’s though so that part wasn’t too bad.
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Derrick C. on Google

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I have left hundreds of reviews but rarely of any fast food restaurants because, well, it's fast food. This Wendy's, however, was so terrible that I felt obligated to leave a reviews. Service is slow. Period. The drive drive-thru is slow. Everything is just slow and inefficient. It takes forever to ordere your food and it takes just as long when you pull up to the windows to get your food. Easily looking at a 20+ minute trip from the time you get there and order to the time you actually receive your food. Poor service I can put up with but only if the food is good. In this case and specifically at this location the food quality is poor in my opinion. The fries are absolutely small especially when compared to other Wendy's locations - it's like they try and save a few cents by giving you less in order to stretch their own dollar. The burgers are definitely NOT like other Wendy's locations as well. They not only cheap out on the fries, but they cheap out on the lettuce, the tomato, the sauce, the cheese and even the patty doesn't taste fresh like other locations and yet the wait times, are absolutely horrendous. I definitely suggest trying another location other than this one as this location, again my opinion, is the cheapest and slowest location ever. Not the typical Wendy's and definitely not what you'd expect from a Wendy's franchise. Stay clear!!!
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Brittany Pullano on Google

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Yuck! Over priced and terrible food. Staff are useless and need better training in all aspects of customer service. Try harder Wendy!
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Hyun Sik Kim on Google

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Ordered 2 spicy chicken combos + baconator with coupons that they gave. Food tasted alright but the fries were a bit soggy. That was okay, but the worst thing was my burger. They literally left out the lettuce in my burger. It was a small piece that only covered 20% of the patty. Extremely disappointed. Highly do not recommend this place. Their motto "quality is our recipe" is definitely off the track now. 2 stars because the taste wasn't terrible.
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G D on Google

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Once again this wendy's location got the order wrong. This location is convenient, but have never gotten my order right and I order the same thing everytime. Something is either missing or incorrect. I honestly think that they need to check the pos system or the mics on the drive through, not sure how hard 2 Jr. Hamburger deluxe, fries and across is so hard to mix up. They also never give a receipt. I will be driving a little further to get wh deluxes
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Jason B on Google

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Ok, so, 5 stars for a Wendy's Not compared to across the board but for a Wendy's, food is always hot, order is always correct, order takers are pretty on the ball for putting in the order, food is usually made correctly Not all lopsided and odd. I drive past 2 other locations for this one.
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Rocky Lim on Google

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I ordered baconator combo about 8:15-8:20pm. Pay $15 for old burger & fries and it took about 10mins to get my order. Waste of money and time. The cashier is on her cellphone too. Management should do something with there staff. I'm a fan pf Wendy's burger but do not get on this location.
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Sean Morrison on Google

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This is by far the slowest Wendys I have ever been to. I have come 20 mins before noon, at noon, and at 1pm. Every time it’s about a 20-30 min wait in drive through. I know there’s more than 1 person working, but it sure seems like they only have one person inside doing it all.. would not recommend this as a fast food restaurant.

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