Wasaga Tax & Accounting

Great people...Excellent service.

I have my taxes done here every year!

For many years always prompt and professional

Taxes were done quickly, however I felt more than uncomfortable with the rude, cold and uninviting service provided by the woman at the front desk.

Colleen is amazing to work with. We have worked together in the past with mutual clients and she has always been very professional and efficient. Would recommend her services to anyone!!

I just left this business, today and am disgusted that I need to feel bad and frustrated by this company because of ongoing issues with CRA and my returns. I have had 4 years of taxes done by this company and they have had to listen again and again to ongoing issues with my case, they did provide tax returns and support but the ongoing issues that keep happening due to CRA and the frustration that it causes myself and this company is beyond belief!!!! They were acting on my behalf with CRA but today I had to listen to attitude from them that we have done all we can, we have spent more time then we should have with this, unless it's anything to do with our accounting then you know what we have had enough. Well I must say after spending 3 hours myself with CRA about some possible accounting errors on my return that are further adding to the last 4 years of grief dealing with them and now its the accounting companies attitude too. I lost it!! myself telling ok maybe even yelling at them that I have to feel bad?? and argue with them about what's going on??? REALLY??!! What are people supposed to do! I am sure that there are many cases that have been as bad or worse than dealing with mine! It was like adding insult to injury today!! I get it that it is frustrating but it's the same for everyone! But you know what this is the business you are in and these are the issues that need to be sorted out!! And now with COVID and all its issues on top of an accounting company that just seems to want to wash there hands of everything!! Pun intended! Great!! Then I see some other reviews here talking about attitude and rudeness! Makes one think I guess there must be something to it! Just to follow up on the response from company as listing patrons as the issue with attitude and abuse, just stay away if you need anything other than something simple or you to will eventually get the attitude, rudeness and blame issues.

Starting a business can be overwhelming. Colleen has been very insightful and overly helpful anytime we need help or just have questions. She also is great at taking care of our personal tax as well. I would definitely recommend WTA to friends and family.

I came to pick up up my taxes which I dropped off to them a month ago. I called a week and a half ago to give them andeciaon on a question and no one ever called me back. We asked a question and the woman answering was harsh. Then I had a private conversation which she over heard and flipped on me. Told me we were being ride to her and her staff and we could get our taxes done somewhere else. Meanwhile while I was not warm talking to her so how could I be ride. So after a month I have no taxes done will never come back do t worry you do not have to threaten me.