Walter Roberts Insurance Brokers Inc
3.2/5
★
based on 8 reviews
Contact Walter Roberts Insurance Brokers Inc
| Address : | 110 West Beaver Creek Rd, Richmond Hill, ON L4B 1J9, Canada |
| Phone : | 📞 +978 |
| Website : | http://www.walterrobertsinsurance.com/ |
| Categories : | |
| City : | B |
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Masoud Jahromi on Google
★ ★ ★ ★ ★ Fatima and her manager are working hard for customer satisfaction. They are polite and customer oriented. I have been working with them for more than 8 years and I am completely satisfied with this company.
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Carol Ricker-wilson on Google
★ ★ ★ ★ ★ Since the early 1980s Walter Roberts has been my insurance broker. Unlike several that initially rejected me for auto insurance, solely because I was a separated woman (which, one agent confided, was standard practice: such women were perceived as “unstable!”), WR eschewed such sexism. Subsequently every WR agent with whom I’ve done business has promptly, courteously and comprehensively addressed my concerns, in conjunction with Intact Insurance, which provides excellent service and quick payment for the following claims for which we had coverage: residential fire and smoke damage; several stolen bikes, and 2 cars wiped out in minor accidents. Insurance is not cheap so occasionally I call around to compare prices. I’ve yet to be convinced that any minor differences, if they exist, would compensate for the relatively hassle-free service we’ve received. Finally a call-out here to Ms. Javier, our long-term stellar WR broker!
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Dave Smith on Google
★ ★ ★ ★ ★ I have no idea why W.R. is a 3*. We use Fatemeh and she is amazing. Very responsive. Got us out of a pickle on a couple of occasions and works hard to find the right balance of value and price. Her first and second name should be 'Customer Service'.
She's knows what she's talking, she's well connected, she's funny and she cares.
Highly Recommended
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D Lapkin on Google
★ ★ ★ ★ ★ If I could give them a negative rating, I would. Do NOT use this company. They are incompetent, unprofessional, take zero ownership for their mistakes and completely screw their clients. I have a full paper trail of all the massive errors that were made, which have created undue stress and strife for me. I wouldn’t use this company if they PAID me to use them. It is one thing to make mistakes, but at least if you take ownership and resolve them that’s a step in the right direction. This company is poorly run from the top down. They’re crooks and BAD at business. Will say it one more time for good measure — DO NOT USE THIS BROKERAGE! You will regret it.
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Moira Heaney on Google
★ ★ ★ ★ ★ I have been using Walter Roberts for many years and recently needed to get auto insurance. I talked to Shirlyn and she is amazing to work with! I told her what we were looking for, and she got me multiple quotes to compare! We were on a really tight turnaround time to get it and she worked super quickly to get it all set up for us! I was so impressed at how fast she responded and how kind she was when I had tons of questions. I would highly recommend Walter Roberts, and in particular working with Shirlyn - she's amazing!
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gpschoe1 on Google
★ ★ ★ ★ ★ Terrible Insurance Broker for Unica. I Asked for a renewal quote and the broker was dishonest. "We went to market and that's the best rate". I received a substantially better rate from an actual broker that handles insurance from multiple insurance companies. Ended up saving over $1,500 after tax dollars annually with AVIVA on my Auto and Home Insurance plus additional coverage at no cost. Very disappointed with Walter Roberts Insurance.
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viviana Johanssen on Google
★ ★ ★ ★ ★ Fatemeh Kamran is the worst broker I hav ever seen been charging my poor pockets 500$ a month and I have no tickets or accidents and been licenced for more than 20+ years she thinks about her own share rather than poor customer’s concerns. Terrible individual.
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Sevda Afraz on Google
★ ★ ★ ★ ★ Mrs. Kamran is hands down the best insurance broker I have ever worked with. She truly takes care of her clients as if we are her own family. She follows up regularly, always tries to get us the best rates and is extremely patient and informative. Mrs. Kamran, thank you for your help over the years with both our personal and commercial insurance and for always making sure we feel safely insured!
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