Virgin Plus
4/5
★
based on 8 reviews
Contact Virgin Plus
| Address : | 1530 Albion Rd, Etobicoke, ON M9V 1B4, Canada |
| Phone : | 📞 +78 |
| Website : | https://www.virginplus.ca/en/support/find-a-store.html |
| Categories : | |
| City : | V |
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Mahbuba Akter on Google
★ ★ ★ ★ ★ They are such a worst virgin store.
They sold plan to me said including plan and device bill will $$ and later they applied high bill and trying to call them last 20 days they r very rude .
I have filed complaint against them if They don’t take return my device with in 2 days I will file police complaint against this scam.
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Dipak Suthar on Google
★ ★ ★ ★ ★ Avoid if you can. Staff there are crooks, specially 2 indian girls who works in weekend. They steal the credits you deserve. I activated line and supposed to receive $50 accessory credit, they didn't gave me credit. They didn't gave me store invoice as well so you don't know what they did with that money. They also screwed up my agreement by putting wrong email. They put my email as *****@hotGmail.com so I never received my agreement or bills. I had to call in and get it solved myself. Called multiple time to store so I can speak to Manager G(Gaurav) but staff always screens and says he's not there and I believe my message never reached to him as I haven't received call back. Virgin plus is a great company but employees like these tarnished their name and brand image.
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Bado 7 on Google
★ ★ ★ ★ ★ Jasmeet helped me to sign a new contract. Such an amazing person with unbelievable patience. Virgin mobile is very lucky to have her. My friend brought me there because she also helped him before. Thank you Jasmeet! Your an amazing person. I hope Virgin realizes how lucky they are to have you represent them.
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Nikhil Thakran on Google
★ ★ ★ ★ ★ I would like to recommend this store for my future business. As I had to return my defective modem on recommendation by customer service via phone. But that was incorrect information as the modem had to be shipped directly to the address of the company. Customer service agent - Jasmeet really provided the correct information of sending the modem. She was confident, knowledgeable and provided the exact information needed to complete the task. Kudos to Jasmeet for her professional conduct and help. Great job!! Cheers!!
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Dhananjay Mehta on Google
★ ★ ★ ★ ★ I Had a Very Great Experience With Them . A Girl Name Janvi Really Helped Me A lot . She’s So Humble Helpfulness And Nice . Highly recommend.
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zai mann on Google
★ ★ ★ ★ ★ love these group of people. I highly recommend Prabh. She truly cares about customers need and she always make sure they get all the information required to make the right decision in purchasing phone plans.
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KEVAL PARIKH on Google
★ ★ ★ ★ ★ Recently went to this place to get a new line. Excellent customer service. Bansari was very helpful and cooperative. Explained everything about plans and billing in details. Definitely recommend this place for new phone connection. Store also have very good deals on plan and phone.
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Licia T on Google
★ ★ ★ ★ ★ Bansuri was absolutely amazing! I went in yesterday to upgrade my phone and was serviced well! I drove all the way from Brampton to this location because I saw that it was 4 stars, and truly I’m glad that I did.
First and foremost, when I arrived she was dealing with a troubled client and I feel that she handled the situation very well! She was very well poised and knowledgeable. She displayed excellent customer service.
Then when it came to me upgrading my phone she was knowledgable about the products and help me make the key decision into upgrading. In addition she helped me set up my phone and I left the store extremely satisfied and thankful. Normally when I go to a Virgin Mobile it’s a very mundane experience but she truly made it memorable.
I’m definitely recommending my family and friends to go to this location
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