Vancouver Sofa and Patio - Richmond
4.6/5
★
based on 8 reviews
Contact Vancouver Sofa and Patio
| Address : | 11031 Bridgeport Rd #101, Richmond, BC V6X 1T3, Canada |
| Phone : | 📞 +77999 |
| Postal code : | 6 |
| Website : | http://www.vancouversofacompany.com/ |
| Categories : | |
| City : | X |
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Bernie Pawlik on Google
★ ★ ★ ★ ★ Awesome store: excellent selection of patio furniture from midgrade to high end. Knowledgeable and helpful staff and great prices. Bought a very nice table and outdoor sectional sofa and couldn't be happier. They made it easy to buy with items in stock and we were able to set them up and use them the same day.
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Jonathan Ricci on Google
★ ★ ★ ★ ★ Highly recommend this store. I called to see if they had fabric for my awning and went the following weekend. The guy knew who I was by name and the entire staff was very helpful and friendly. The store has a lot of really nice looking outdoor furniture and I will definitely go back again.
Follow-up: I picked up the fabric awning and the installation was simple and I was guided through what to do. They followed up via text the next week to see how things were going with the product which was very surprising and welcomed. Highly recommend them
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DeeA on Google
★ ★ ★ ★ ★ I have been in retail for over 35 years but have never met anyone as great as Jerry at Vancouver Sofa and Patio. Their quality and selection is far beyond everyone else in town with amazing prices. Staff is family like and very friendly, no hard sales here! We ended up with a high quality Rattana Patio set for the price of what we would have spent on junk elsewhere.
Definitely worth the trip to Richmond if you want to speak with great staff and see great products!
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Mike R on Google
★ ★ ★ ★ ★ If you’re looking for high-quality patio furniture at great prices, as well as excellent customer service, I would recommend you check out Vancouver Sofa and Patio.
The level of customer service I received was incredible. I’ve had the pleasure of dealing with Harry, Kathy and Jerry. There was no sales pressure; they listened to what I was looking for and showed me suitable options. The service I received after the purchases were made was just as excellent, and they were happy to answer questions and switch out one of the items at no cost to me. There was a great selection of furniture to choose from, and the quality is superb compared with other furniture that I had been looking at in the weeks prior. I’m extremely happy with my purchase and will be enjoying it for years to come.
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Adam O'Neill on Google
★ ★ ★ ★ ★ This is such a great business!
- Great product selection, with most models out in their show room so you can see and try.
- The best service I've ever experienced in furniture retail, no pushiness, very straightforward, no hiding if something is out of stock or back ordered.
- Honesty and integrity the whole way.
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Cristina Rocchetta on Google
★ ★ ★ ★ ★ Wow, Best place in town to purchase your patio furniture and decor. Teresa and Jerome provided us with the the best service, and pricing in town. They have a great selection of patio furniture ranging from high grade to mid grade with competitive pricing. All the other locations we checked out had poor service minimal selection with high prices.
Thanks
Cristina and Joe
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Angela Hamilton on Google
★ ★ ★ ★ ★ Truly bad. I'm guessing the customers leaving the five-star reviews must not have had their furniture for very long, because it fades and falls apart within a few years. The lime green couch cushions faded after the first season, so we had to get new covers (in white. do not even bother getting another color) (throw pillows we bought from a different company didn't fade at all). Then all the wicker resin started breaking apart at the end of last year, so we made armrests to go over it and try to protect the furniture from further damage. We bought a five-piece set three years ago for $3500 and despite a lot of effort trying to save it, we gotta recognize it's just extremely poor craftsmanship. I painstakingly removed all the wicker resin from our coffeetable (staple by staple) in an attempt to redo it after it totally fell apart, so I know exactly how ill-formed it is underneath. Whatever factory assembled this does very imprecise and cheap work. I almost never leave online reviews, but I'm compelled to do it in this case because I'm having to sell this set today as almost complete junk three years after buying it, for $50. Bummer of an outcome for me, but I hope if the store sees this they'll consider working with different manufacturers.
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Kevin Infanti on Google
★ ★ ★ ★ ★ Wow! The best service that we received in a long time! We were able to make a private appointment and was impressed that they were able to accommodate our tight schedules. We already knew what we had in mind so it was easy to go in their store and start looking at all the pieces they had. Teresa was so supportive and so helpful - I wasn't 100% sold on one of the sectionals that I had my eye on and she suggested a rounded corner sectional - not only was I able to make the piece bigger, but also maximized the seating capacity. We fell in love with the Portofino selection and with again great assistance from Teresa, we chose the top quality grade fabric as the furniture would be exposed to the summer rain and sun elements. We definitely wanted something that would take the summer rain. We ended up with a beautiful sectional with lots of seating, a great firepit with the wind barrier, cover, and dual colored fibreglass, enough bright accent pillows to make any room pop and an amazing extendable table with stackable chairs and an umbrella that tilts and swivels so that I may cover either the table or the seating area/firepit. We were also able to get all the rain covers for all the pieces too. Overall, knowing and shopping around for this Ratana furniture - they really exceeded our expectations. You get top of the qualify furniture, amazing service and great pricing. You will not be disappointed!
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