Urban Smiles Colwood
4.6/5
★
based on 8 reviews
Contact Urban Smiles Colwood
| Address : | 324 Goldstream Ave, Victoria, BC V9B 2W3, Canada |
| Phone : | 📞 +778987 |
| Website : | https://urbansmilescolwood.com/ |
| Categories : |
Dentist
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| City : | B |
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K Bal on Google
★ ★ ★ ★ ★ I absolutely love this office. I have a fear of the dentist & Dr Rachel Staples and all the ladies are so welcoming, caring & gentle. My son who is 3 also goes, and he just walks in no problem, there kindness & smiles goes a long way.
They offer stress balls & laughing gas if needed.
The office is warm, clean, bright & welcoming. I highly recommend calling Urban Smiles!
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Moon Tigris on Google
★ ★ ★ ★ ★ Dr. Staples and her team are the best! My 12 year old has anxiety about needles but Dr. Staples always knows just how to help her to feel safe and comfortable (and have some fun in the process). Both of my children will not see any other dentist! The clinic is absolutely beautiful and the front desk staff are warm and attentive. The hygienists there are the best too. We highly recommend.
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Tanya Connor on Google
★ ★ ★ ★ ★ I’ve had my fair share of dental work done and had gone to two previous dental offices where I had some horrendous experiences before going to Urban Smiles. I had pretty bad dental anxiety but after visiting Urban Smiles a good handful of times from 2018 to now(2021) I can say my dental anxiety has slowly diminished. I have been a client at both the Victoria location & now Colwood. I love the staff and Dr. Staples. I really appreciate their work & how comforting they really are. My son also goes and has been since he was 2. He loves the dentist! Soon my other toddler will be going as well.
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Mark Machado on Google
★ ★ ★ ★ ★ Urban Smiles Colwood has a warm and welcoming atmosphere for a dentist office. They have meet all my needs and more. Dr staples and her staff are genuine, kind, personable and making me feel safe during this pandemic. I really feel they are looking out for my health and keeping my teeth in really good shape. I recommend this place to all my of my friends. Also ask about there extra services they offer.
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Kerrin Clement on Google
★ ★ ★ ★ ★ I am beyond disappointed with my experience at this clinic. I went in for a routine filling and had my tongue hit by a polishing blade. This cut required multiple stitches in my tongue and has caused me immense amounts of pain everytime I drink, eat and even swallow. I would be willing to accept this as an accident and move on except for the unkind manner I was treated in the aftermath of this accident. I wasn't given any instructions on how to care for the injury, I was given a six Motrin and told that it's "going to hurt when you swallow" and my cavity was not completed correctly as they were in a rush to get me out after this accident. I was complete and utter shock. I was told by the dentist they would call and check up on me the next day, which never happened and finally when I called back days later to ask for another dentist to fix the filling I recieved I was told if I didn't see the same dentist who injured me that I would be charged an additional fee to go elsewhere to have it fixed.I would go elsewhere for your dental care, as I will be switching my provider as well
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Jerome Laljee on Google
★ ★ ★ ★ ★ Went in for a cleaning got 6 fillings done as well. I began having cold and hot sensitivity badly. Then i began having shooting pains. Went in to see them about the issue they decided to do 3 more fillings instead of fixing the pain i was having. the pain is in the exact tooth they did the filling and now instead of saying lets fix what we obviously caused they are asking fro more money out of pocket to fix there mess. Keep in mind i never had any issues with my teeth such as this before going to this dentist not happy. And will never be giving buisness to them. they were dropping tools on my face and mouth while working on me as well very dis organized. i am now having to wait for 8 months so my dental insurance is renewed to get this issue resolved at a different practise i do not advise anyone to go there we were refered by our family friend whos company buys practises and we will be reporting this to them as well
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Chantal Wilson on Google
★ ★ ★ ★ ★ By far the best dentist I have been to. The office and staff are so incredibly sweet, warm, and welcoming. They were amazing with my small children and making them feel comfortable. As well, amazing with myself and my anxiety over being at the dentist. Would highly recommend to anyone!
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Millennial Motherhood on Google
★ ★ ★ ★ ★ I normally see Dr.Staples for all my dental needs and today I saw Dr.Cutler. He was so great as my mouth was not a great patient. I just had a pesky filling done in the very back and I was hard to freeze. I appreciate his patience & informing me about how come sometimes molars on the bottom can be a little tough to freeze & was great with letting me know of any discomfort I may have I can do the easy aftercare of salt water rinse & Advil if need be. I also told him I had dental anxiety & was great to make me feel more at ease with letting me know what was going on step by step.
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