United States Customs and Border Protection

3.5/5 based on 8 reviews

Contact United States Customs and Border Protection

Address :

100 Rue Herve St-Martin, Dorval, Quebec H4Y 1H1, Canada

Phone : 📞 +87
Website : http://www.cbp.gov/
Categories :
City : Y

100 Rue Herve St-Martin, Dorval, Quebec H4Y 1H1, Canada
J
Jai Krishnan on Google

Easily a 2 hour wait. Very slow and inefficient. Spoke to an airline agent when I was in the line , this is apparently very common. Be prepared for a 2 hour wait. Plan well ahead.
J
Jen Nold on Google

Medieval system for getting through immigration and especially customs. 30 passengers 'hijacked' waiting for bags to be scanned and for staff to start working. Already one hour in transit and counting. Unbelievable.
C
Charlie Graham on Google

Fast, easy, and friendly service. The process was simple to understand for a first time international flyer, like myself. The officers were professional and friendly.
A
Amanda La Guardia on Google

I have been standing still while I watch every agent do nothing. I have been in the line for over an hour. My flight boards in 30 minutes. I just got through security and there is another line behind it at least 30 minutes long. Arrive 3 hours early. Two is not enough. Very inefficient!!
K
Katherine Lamb on Google

The US Customs agent was arrogant and rude. I’m ashamed this person’s poor attitude towards travelers who may not know as much as he does about traveling is representing us in a foreign country. It wasn’t crowded and it was early in the day so he certainly wasn’t being overworked. The Canadian agent was great.
C
Cindy Wang on Google

US Customs office is very nice. Because Covid-19, people should have 14 days quarantine, but if you stay inside airport hotel, you can back US. I come here to got F-1 statue because they have good reviews.
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Bob Gianna (bg26) on Google

The process is somehow efficient with the kiosks however the waiting times can be lengthy specially during morning peak hours when customs opens. Also some US customs officers are have an unfriendly, unwelcoming and rude attitude towards tarvellers and other staff which is unprofessional and inapropriate for them who protect the borders. Keep in mind to be patient and truthful during the clearance.
M
Maria Santana on Google

Absolutely the worst experience I’ve ever had with a border patrol agent. Very rude and arrogant and I overheard him talking about how he can’t wait for Trump to come back. So I believe he was in fact discriminating against me, since I’m a woman of color.

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