Under Armour Canada
3.1/5
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based on 8 reviews
Contact Under Armour Canada
| Address : | 169 Enterprise Blvd #500, Markham, ON L6G 0E7, Canada |
| Phone : | π +97 |
| Website : | http://underarmour.com/ |
| Categories : | |
| City : | G |
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T. L. B. on Google
β β β β β No fuzz free return shipping, First responder discount and quality products!!
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Billie-Anne Arthur on Google
β β β β β Tried to place on line order about 30 times and it would not accept order. I called customer service she apologized and said they were have technical issues for quite some time and she would take my order. After 45 minutes on the call, it was the same result. For such a large company you would think this would not be such a frustrating process. At the end of the day i still did not get my ordered placed!!!
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Bharat Ahirwar on Google
β β β β β Worst ever experience, if you guys cant manage inventory and cant manage direct orders please stop taking order on the website. I had the same experience in USA and never got the gift i ordered + lost money and its the same again Canada. How are you guys this bad for a company that very futuristic.
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Robert Riley on Google
β β β β β While I have no issues with their actual products - high quality sportswear - so far I'd be very hesitant to order online from UA again. Three weeks after placing an order and it has not arrived. It was sent by FedEx who, for whatever reason, then transferred it to Canada Post (after travelling hundreds of km with it), who have since, apparently, lost it. Canada Post conducted an investigation and can't find it. I, the customer, have been put in the middle of having to chase after and fight it out with all three parties as to who is responsible for what.
The last response from UA was that they would send out ANOTHER shipment and I'd receive a new order confirmation by email. I've yet to receive that email. We'll see if anything shows up by courier or mail in the next week or two, or whether I have to return to trying to find out WHERE the order is, and who is responsible for reimbursing me.
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John Carroll on Google
β β β β β Purchased one of their jacket (80) last November. Wore 10-12 times and zipper broke. Warranty was 30 days. After speaking to them they are sending me a replacement woth $149, that is customer service, Highly recommended
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Clayton Hosty on Google
β β β β β Under Armour Canada office in Markham.
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Lee Lander on Google
β β β β β A month later still no refund and no response from UA. They have had my return in their warehouse since December 28, 2020. Now been 40 business days!!!
I bought a sweater for a gift at the Vaughan Mills location. We are in lockdown and I cannot return it to the store. They will only give me a store credit which is ridicoulous. I followed their instructions and mailed it back with the tags on and the original receipt. They received it in their warehouse on January 8th and I received and email saying it would be up to 8 days before I would get my refund. I just contacted them and was told it is taking up to 28 business days to process refund!!!!!!!! Completely unacceptable. I should get a credit on my credit card not have to wait almost 2 months to get an in store credit.. Never shopping here again
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Pytr de S on Google
β β β β β I bought two shirts via Under Armour's website (not the bricks and mortar). Items were not as advertised. On trying to return them, the UA-provided return label was so blurred that Canada Post couldn't scan the barcode. (By the way, my printer wasn't the problem - it was the barcode image provided by UA.) Spent too much time with UA help desk trying to get that corrected - they couldn't. Totally incompetent. Eventually I Photoshopped out the blurring on the barcode myself to make the code scannable.
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