U-Haul Moving & Storage at Barlow Trail
2.9/5
★
based on 8 reviews
Contact U-Haul Moving & Storage at Barlow Trail
| Address : | 520 Meridian Rd NE, Calgary, AB T2A 2N7, Canada |
| Phone : | 📞 +798 |
| Website : | https://www.uhaul.com/Locations/Self-Storage-near-Calgary-AB-T2A2N7/840052/ |
| Categories : | |
| City : | A |
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Joanne T on Google
★ ★ ★ ★ ★ My rating is NOT because of the long line/wait (2+ hrs) because that's understandable at month end when everyone is moving. My issue is that they allowed someone to skip ahead of the line just because they were loud and entitled enough. If I'm being patient and respecting the process, i.e. for you to do your job, the lease I expect in return is for the staff to honor the line order. 0/5
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Steeltoecashflow on Google
★ ★ ★ ★ ★ Absolute garbage operation. I booked 2 trailer hitch installations. The times were emailed to me and confirmed for each car. They requested that I come in 1 hour early on 45 mins notice. So I did. Upon arrival they informed me that they can not do both cars and they didn’t realize that 2 cars needed hitches. Even though I had ordered in special hitches for each car. And had confirmed times scheduled for the installation for each car. The mechanic was so incompetent that I decided to cancel both installations and postpone my plans until I can get an installation elsewhere. I do not trust him to touch either of my vehicles.
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Verna Shepherd on Google
★ ★ ★ ★ ★ Staff was super friendly, helpful and courteous. This is a place I would suggest to purchase boxes or hauling equipment. Everyone was super helpful.
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Carolina Collao on Google
★ ★ ★ ★ ★ Good customer services specially the guys in the field. The place is neatly kept, with good acces and never too crowded. Recommended
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Jessica van der Hoek on Google
★ ★ ★ ★ ★ A staff member backed into my personal vehicle after I got out of it to find out where to go. The entire driveway was blocked with Uhaul trucks and there was nowhere to park or to pull around them. I got out and waited for a bit inside the store. I came out to see if anyone outside could help me, only to watch the Uhaul, driven by a staff member back into my truck. They are now saying it's my fault for leaving it, and that he was already backing up when I got out of my truck (false). It had $800 in damages. Thank you Uhaul.
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Ryan Fisher on Google
★ ★ ★ ★ ★ Be prepared for long wait times. 20 min per person. If you decide to rent from this place, I would recommend being the first one in line or give yourself much extra time when you pick up your item. If there are 2 people in front of you, you will be waiting 40 min. It does not matter if you pre paid online or not. I had a hitch installed, had to wait 40 min to drop keys off (prepaid on line). On pick up, another 40 min. Muffler was rattling against the receiver. Had to bring it back. Nick (manager) had not let the front desk know he would be giving me a loaner truck. Another 20 minutes to get the truck. Had to wait another 40 min to pick up the car for the second time. Ended up getting charged for the truck, had to call back and have them refund the charges.
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Srayneth Chu on Google
★ ★ ★ ★ ★ Guys please don’t rent their storage my stuff been stole and nobody solve any problems. We move from different provinces and our stuff gone. I don’t know what to say than tell you guys not go this place if you don’t want have any horrible experience like me. We rent there storage almost 6months. They said 24h camera that is not true. When my stuff stolen we want see the camera and they don’t let us see it.
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Kayla Harden on Google
★ ★ ★ ★ ★ Horrible company to work with. First off they charged me double what I was quoted when I enquired about pricing. Second they only gave me less than a quarter tank of feul. Third they keep taking money out of my account when they are not authorized to and refuse to return the money that was taken. If I could give them no stars I would.
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