Trinity Beauty Supply & Hair Salon

3.9/5 β˜… based on 8 reviews

Contact Trinity Beauty Supply & Hair Salon

Address :

101 Wellington St, London, ON N6B 2K5, Canada

Phone : πŸ“ž +9778
Categories :
City : B

101 Wellington St, London, ON N6B 2K5, Canada
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Jessica Harriott on Google

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Amazing customer service, family owned and run. Very welcoming environment with excellent service and a communal feeling. The ladies are so sweet and accommodating.
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Butterfly Kiss on Google

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When I went in to see the ladies who work here, I was greeted by the owner. Her as a person, she is wonderful The one start is for that ONLY!!! lol So ill explain my 1 star. I had a consultation... or what they considered one to be. I tried showing her my natural hair.. she didn't seem to care one bit to be honest, she didn't even touch it!!! She just cared to make sure I knew it would cost $400 to get what I was asking for. I told her that was not what my concern was! I wanted to make sure my hair would be safe & it would look natural!!! Thaaaaaaat never happened. When my hair was finally finished, You could see every track across the top of my head, they gave me no part, then they didn't cut the hair to fall naturally around my face since they... didn't give me a part! lol. Just 22`` of hair falling strait into my face, and if I put it behind my ear, all the tracks would again show. Her daughter braided my hair, the owner sewed in the extensions. I was so disappointed with the hair, how bad it looked and how horrible the hair ended up looking after the first wash!!! I had a personal friend take it out not even a month later. They care about your money, not your hair! They will also sell you products knowing you don`t need it!! Book at your own risk!
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valerie leonard on Google

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They sell their crochet hook at $7, it's a lot pricey when you can find it other places at $2.
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Bonnie on Google

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They tried to sell me something not needed that would have cost a lot. Was warned that this location does that to make more money. They did not provide much feedback when trying to ask questions. The good thing was when she braided my son's hair it's the first time he wasn't crying from pain. No product was used to help hold the braids so they did come out fairly fast.
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Liz on Google

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The lady actually robbed me here yesterday and I’m so upset about it because how the hell are you going to rob your regular customers?! She wanted to charge me $24.59 with tax for 1 package of synthetic weaving hair which is already outrageous because the same package & brand is available at K-laba for $17. So already a huge mark up for their store, however I was still willing to pay that price. They are a family owned black company so I was always willing to support them. She said I can just give her $24USD no change as she’s starring in my wallet hard looking at the US cash I had. I said oh no, I don’t wanna use my American cash can you just charge me debit. So she asks if I have tap, I told her I did. She took my card and pressed everything, agreeing to the price without actually showing me what she was charging me. I assumed she was charging me the same price she quoted me originally the $24.59. She then took my card & tapped it and turned the machine around quickly. However I noticed it said $29.50. I said woah how much did you just charge me!? She said well there’s tax..... I said wait what, there’s tax on top of tax!? . She said oh well there’s a fee for using debit, I said there’s a 5 dollar fee for using debit? Hell no give me a refund she said they are not able to. I walked back to my car clenching my jaw so hard. If I went to K-Laba I could’ve paid the same price I paid for 1 package at trinity for 2. So please spare yourself the anger and drive up the street to K-laba. Where they have prices displayed on their products already so there’s no opportunity for the store owner to make up absurd prices or sneakily tap your debit card to an even higher price than originally quoted. If I didn’t catch the machine quickly as she turned it around I NEVER would have known she was robbing me. I hope the lady reads this review because you should be ashamed of the way you treat your regular customers. Your actions yesterday were greedy, disgusting and I will actually report your business for it. You cannot legally run a business where you quote prices and sneakily charge more. Keep in mind like I said, I was a regular here and I’ve used my debit card each time so no this was not the stores practice of charging an extra $5 for debit. She knew I trusted her and that is absolutely disgusting.
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Eleanor makar on Google

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Quality products and excellent customer service. The owner Janet and her team are down-to-earth & knowledgeable about the products and services they provide. It’s really refreshing to go into Trinity and I always leave satisfied and happy. Keep up the great work Janet!
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Mekdelawit Kefelew on Google

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This place does not know how to do weave. They use the hot comb from the 40s the one you put on the stove. They will bald your hair. This is the WORST place for weave. It took my hair like a year to grow back. My hair just grew back and I'm scared to even go to salon again. profession is braids I seen them do braids they were amazing amazing at it...when you go there for a weave you end up leaving needing a wig
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Tonya Lynn Tucker on Google

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Absolutely could not be happier if I tried! Janet owns this beautiful salon along with her husband. Upon arriving, I had a certain amount of money because my pay wasn't due for a couple of days and my daughter had grad pictures at school the following day and desperately wanted to wear her hair down but being half Jamaican, doesn't like the "poofy" of her hair, I on the other hand love her hair. Janet suggested a perm and I asked her the cost and the cost was about $50 more than I had on me... she told me it is the only thing will help her hair and said I could reimburse her when I received my pay. She worked tirelessly for over 4 straight hours and used enough of the conditioning treatment to last my daughter well into the next day sparing none. I haven't seen my daughter smile like that in years, and today 2 weeks later she still had hair that is able to be worn down thank you so much Janet! We went in a couple of days later and paid the remainder of what we owed and gave her a nice tip as well for her trust as well as her hard work and sweet personality This is the ONLY place we will go from now on On a scale of 1-10 thos place as well as its staff Absolutely 100! Awesome!!! God's blessings upon you! Life and favor!

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