Trafalgar Medical Clinic

Dr Inkster has been my family dr since I was BORN. Literally. First person to hold me 28 years ago. My whole family and kids go to him. He gets to know what you’re asking about, understands your needs and makes conscious, whole minded decisions and informed decisions for his patients. Even when I have thought the worst and didn’t believe him he ended up being right. I trust him on so many levels and I will hate the day he retires. (But honestly I’ll probably retire before him lol) Very dedicated Doctor. My star rating is for HIM and the NURSES, ADMINS AND BUSINESS OFFICE STAFF. There also have been other great Doctors after hours or covering Doctors I’ve had great experiences with. However, I put one less star because it wouldn’t be fair if I didn’t mention this. Dr Morris is a nice guy. Have had good experiences with him before, but last week, he opened his examination room and expressed VERY loudly, things we were discussing while people were walking past, I asked him to close the door but he ignored it and continued, these things that made me seem horrible. When I left people were starring at me. I feel nervous to return, confidentiality violated, and he told ME to never come back to him after MISUNDERSTANDING something I inquired. I will never go back to HIM! And I recommend not going to him unless it’s less than chronic illness or pain. My Star rating for HIM is 2, because he was easy to talk to on a personal level. My entire family (who trusted him for many years) will never go to him again for the sole reason he violated my confidentiality so publicly and negatively. I’m not a vindictive person and I usually give benefit of the doubt to everyone. However, this is not something I take lightly as I am in healthcare myself. I expect more from a seasoned professional with a PhD.

This clinic continues to be a very frustrating place to receive health care services. I bring my in-laws here and were constantly faced with challenges. Starting with the phones automated system, long wait times and horrible attitudes of those who answer the phones. When you are greeted you receive the same treatment. There are signs saying that in case of an emergency all Drs. have openings to accomidate patients...this isn't true as drs. are never available and you are told to go to the hospital even for the most none emergency issues. Trust me, the only reason I'm bringing them here is because there is a problem...it's not my choice of social atmosphere! One new dr. has been on sick leave for over a year and even though she is new to the clinic you are unable to change Drs. This is not her fault...sick is sick but when you have been seeing one dr for decades and now are faced with having to change to a new dr. as your old one has retired...in a situation where you don't have a permanent dr. The politics are ridiculous. I guess the only option for those who can't wait to have this dr. return is to find another clinic...this makes no sense! The challenge is that when you have seniors that have been coming to the same clinic for years and have deteriorated health issues you can't just pickup and leave. Very frustrating!!!

I have been going to Trafalgar Medical Clinic since I was a child. Great care. Dr. Hooper took over my former Doctor's practice and she has been nothing short of wonderful! Having a toddler, I have really appreciated that emergency appointments are available if needed. If ever she is not free, another Doctor in the practice will see us. We have had positive experiences with the other doctors as well.

Very rude receptionists. I do t appreciate the attitude they give my wife when asking for blood work forms. I dont see the big issue.. they give the forms which is great but the attitude and rudeness. Were looking for a new family doctor because of this! what a shame. If you're having a bad day dont take it out on the patients!

This clinic is incredibly frustrating. Before I could get through to an actual person on the phone lines, I was kept on hold for 12 minutes. I called three times prior to that so by the third time I thought I'd humour myself and see how long it actually took before I was able to speak to anyone. 12 minutes I was kept on hold. You'd think for a doctors office that there would at least be someone to talk to when in need. When I finally got through to the receptionist I was told right off the bat that there were no doctors available to speak to me unless I had a family doctor. I explained to the women on the phone that I had been seeing my family doctor at this clinic for several years and I simply wanted to switch to a female doctor as it would make me feel more comfortable. I was told that I wasn't able to speak to any doctors except my family doctor and that he wouldn't be available until after next week. I proceeded to tell the women that I was dealing with severe depression symptoms and needed to speak to anyone who could help. Once again I was told that no one was able to help me. By the time I was done speaking with her I was in tears asking for assistance and could not believe that I was still told that I couldn't receive help. Personally I prefer a doctors office that I can rely on and take comfort in the fact I can receive help in case of emergency. This is not this first time that I've had similar problems with this clinic. THEY DO NOT HELP IN TIME OF EMERGENCY. Today could have ended very badly had they been dealing with someone who was worse off then I was. Terrible! Terrible! Terrible!

I've never had a bad experience with Trafalgar medical clinic, sometimes they are busy but I feel like that's normal for any medical office. The ladies I speak to at reception are always really nice and accommodating.

My family physician was Dr.Hooper she has recently left trafalgar but she was a real gem. I have never met a more kind, understanding and empathetic doctor. I have never had a bad experience with front reception, the clinical staff is so kind and the nursing staff is very friendly. I appreciate having an urgent care clinic to avoid unnecessary ER visits and seeing a family physician who has access to my chart. Every urgent care physician has been kind and helpful. Overall I'm so grateful to have had Dr.Hooper as my family physician.

Dr. Morris is extremely rude and dismissive. He quite literally called me crazy and dismissed my health concerns (because I also have mental health issues). I am young but he said that I have to live like this (this being constantly fatigued and in pain). He said sometimes life isn’t fair. Refuses to do anything. Absolutely useless doctor and frankly could have some tact. If I wasn’t in a stable place mentally, speaking to me like that could easily have sent me over the edge. He’s going to be the end of someone one day.