Total Credit Recovery, Ltd.
1.3/5
★
based on 8 reviews
Contact Total Credit Recovery, Ltd.
| Address : | 225 Yorkland Blvd, North York, ON M2J 4Y7, Canada |
| Phone : | 📞 +77 |
| Website : | https://www.tcr.ca/ |
| Categories : | |
| City : | J |
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Yacin Abdallah on Google
★ ★ ★ ★ ★ This is the worst company I have ever seen. Very bad and extremely poor customer service. They are unpredictable and unprofessional, they will never return your call even if you don't owe them anything. Their executives are worst than their employees.... good luck if you dealing with this unprofessional people.
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mattheturk on Google
★ ★ ★ ★ ★ Ok so I believe everyone in these comments have something to complain about this company. I had a capital one card debt which this company were given the task to collect the money from me. I spoke to their representative Gloria. She first made a great payment plan for me, explained everything thoroughly and set up a pre authorization from my bank account. The plan was to pay off the debt in 12 months and for the first 6 months they collected the money according to the plan we made together and on the 7th month I paid off the debt in full. I mean this is a collection company and they are entitled to call you till you pull your hair out from being bothered too much. That’s the drill. I avoided the calls till the time I can face with the debt I made and I knew I had to take responsibility of my irresponsible actions in the past lol. So I don’t understand people complaining about the workers the company itself Etc. Gloria was professional from the get go. This is my first encounter with a credit recovery company and she informed me about every single detail. She was kind and patient with me. She also helped me paying off the full balance by writing a statement for me and helped me save 260 over dollars from the debt I should have paid. Special thanks to Gloria for being such a great support. I don’t wanna believe anyone else in that company would be so inexperienced than Gloria is and treat you like a piece of garbage. That’s not realistic to me. You’re just bunch of hicks who don't wanna put their hands under the stone [turkish saying meaning you don’t wanna take responsibility] so just get over it. You’re the only one to blame for your own actions. Lol
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cam read on Google
★ ★ ★ ★ ★ Leave annoying voicemails that display no number and the calls never ring so I can answer to tell them to get lost. One time a woman spoke to me and tried to get my birthdate and wouldn't tell me who I owed or how much. Rats.
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Sky Light on Google
★ ★ ★ ★ ★ Debt collectors are not allowed to call you without you providing your phone number to them. I did not give this agency my number. They are not allowed to harrass you either by calling 20 times a day and filling up voicemail. This is criminal. A Company can be charged with Criminal Harassment . I warned this company to remove my number and stop harassing me or I will charge them. I will also apply to the Human Rights Board. Who will make them take human rights courses.As well as pain and suffering for effecting mental health. You must warn the company to first stop calling and harassing you. If they don't they can be charged criminally as well as go to the human rights Board and file against them. Know your Rights people. If you owe money deal only with equafax or Transunion.
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seena prasad on Google
★ ★ ★ ★ ★ I got phone calls from the agents several times regarding my unpaid amount. I explained my situation to them several times. Today, one of the agents called me and started to ask me personal questions about my status in Canada. She shouted at me and disconnected the call. Disrespectful and horrible!!!
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Kyle A on Google
★ ★ ★ ★ ★ While I freely acknowledge my fault in taking on debt I couldn't pay in time, I am writing one of my only reviews across a literal lifetime of Internet use to denounce the SCRIPT used by Laurie D, Director of Operations (42s every single voicemail), that ends every time with "we have an offer available, but you must call back within 24h."
Due to mental health, I check personal voicemail only on weekends, because I'm free of most obligations at that time. Hearing the implicit threat to my entire financial future (and by extension, my partner and children's) has only served to aggravate my issues and cause me to postpone calling back to hear just how eff'd I am. Turns out, after reaching a regular floor rep today, the offer was not time sensitive at all, is not through TCR but instead the Ministry of Finance, and the steps could have easily been explained through mail or voicemail.
At absolute best, DoO and whomever approved that script are predatory, preying on the fear of the destitute and near-broken. Disgusting.
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Jeff C on Google
★ ★ ★ ★ ★ I have been receiving collection notices for the previous property owner off and on for the past 15 years. Yes, I have owned my property for 15 years. I tried calling the company as a courtesy, but there is no option to talk to someone unless you know an extension. By the grace of god and all that is holy, stop sending mail for M****** Khan to the address ending with a postal code of S2.
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Tara Dawn on Google
★ ★ ★ ★ ★ This company is a fraud and needs to be investigated. Don't fall for their extortion. There are a few indicators to tell that they are scammers. First of all they threaten to seize any bank accounts, and other things that standard collection agencies do not have access to. Secondly, they have been calling non stop. They are really only allowed to call you a few times. Third, they wouldn't properly identify themselves in a professional manner and claim to be uncomfortable when you ask too many questions. A real credit agency will identify their company name and purpose. They also attempt to collect payment from spouses as well. This company didn't make an attempt to collect payment from me on my spouses behalf. Another thing is the website. The website lacks detail, very vague information. They also don't provide the ability to sign in or to provide a company account number to make a payment, they just randomly ask for your credit card online with no website security whatsoever. Do not fall for this scam.
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