Tom Harris TELUS & Koodo Store
4.7/5
★
based on 8 reviews
Contact Tom Harris TELUS & Koodo Store
| Address : | 3503 32 St, Vernon, BC V1T 5N4, Canada |
| Phone : | 📞 +888 |
| Website : | http://www.tomharris.com/ |
| Categories : | |
| City : | T |
|
M
|
Mieka Pope on Google
★ ★ ★ ★ ★ Taylor took the time to go through all the options with us and let us know everything every step of the way. It was a very easy and pleasant experience switching over to our new phones and new plans !
|
|
p
|
parneet singh chahal on Google
★ ★ ★ ★ ★ Travelled from kelowna. I got some issue related to my network. I was passing through telus store so i thought to get it solved. I saw a girl over their she was on her training. She helped me with that. Really happy with it. She was super friendly. Thinking of switching my services to telus.
|
|
L
|
Larissa Torrens on Google
★ ★ ★ ★ ★ I didn’t catch the blonde lady’s name that helped me but she was awesome, patient and very kind, she made sure my phone got fixed after a different Telus store lied and said my warranty was expired (when it wasn’t) I highly recommend!!! She even stayed after store hours To assist me and and was determined to give me the best and fastest service possible
|
|
M
|
Marcel Labrecque on Google
★ ★ ★ ★ ★ I’m always reluctant to get a new phone because I’m technologically illiterate but Asha was very patient and understanding. She took the extra time to answer all my questions and showed me some simple phone fixes that no other agent had ever offered. Thanks to her you have all my business
|
|
K
|
Keri Watson on Google
★ ★ ★ ★ ★ Madison was great to deal with.
I never felt rushed, she helped me make decisions because I was so indecisive about phone choices.
Would definitely recommend this store.
|
|
E
|
Elkfordboy 02 on Google
★ ★ ★ ★ ★ Madison was extremely helpful, answered questions excellently, and was very kind to my partner and me as I was getting a new phone plan.
Also! It was done quite quickly, which helped immensely as we were on a time limit.
|
|
D
|
Debbie on Google
★ ★ ★ ★ ★ This store didn't seem very willing to help me. When I mentioned that I had an issue that had now been ongoing for two years, the manager kept trying to refer me to a different agent that she said was amazing and could fix or do anything, but it definitely seemed like she didn't have confidence in either her staff or herself. I didn't really want to be pushed to have someone else help me when I had made an effort to come into their store.
The manager implied that all of my issues were because I hadn't dealt with this one agent specifically, but shouldn't all Tom Harris/Telus staff be able to help? The store manager became very rude and stated that my issues must be because I hadn't used that one agent. I guess that must mean that the rest of her staff are incapable. She wouldn't actually let me explain and if I tried she told me that if I'd let her get a word in edge-wise, I must be mistaken in my dealings. My issue has been that I was charged for services as per their contract and promised that they would be credited to my account, but it took two years and constant complaints to receive that credit.
I went to Telus in the mall and had no difficulties getting what I needed, and the people were very nice and knowledgeable, however, we'll see if I get the promised credits. That wouldn't be the staff's fault. I don't like Tom Harris/Telus' format of charging, then crediting. If I didn't dislike Bell more for double charging on their bills, I'd move all my services.
|
|
K
|
Kimberly W on Google
★ ★ ★ ★ ★ I was in the store today and bought a new iPhone and phone plan. The young lady that helped me was called Taylor and she was SO helpful and patient with getting all my information ported over to my new phone and making sure it was all set up and ready for me. Highly recommend!
|
Write some of your reviews for the company Tom Harris TELUS & Koodo Store
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Cell phone store, Internet service provider, Telecommunications service provider, Security system supplier, Cell phone accessory store,
Nearby places Tom Harris TELUS & Koodo Store
